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- Tasks: Engage with prospective students and guide them through the admissions process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Other info: Dynamic work environment with opportunities for professional growth and mentorship.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Strong sales and communication skills, with a passion for student success.
The predicted salary is between 30000 - 40000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.
Note: This role is not eligible for visa sponsorship.
What The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programmes. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programmes, including course content, admissions requirements, and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Enrollment Outreach Officer employer: GEDU Services
Contact Detail:
GEDU Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrollment Outreach Officer
✨Tip Number 1
Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with potential students, you can show genuine enthusiasm and knowledge about what we offer.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or in person, being able to engage effectively with prospective students is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Stay organised! Use a planner or digital tools to keep track of your leads and follow-ups. This will help you manage your time better and ensure no prospective student falls through the cracks.
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at GBS.
We think you need these skills to ace Enrollment Outreach Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enrollment Outreach Officer role. Highlight your sales acumen and communication skills, as these are key to attracting prospective students. We want to see how you can bring your unique flair to our team!
Showcase Your Customer Service Skills: In your application, don’t forget to mention any experience you have in providing exceptional customer service. We love candidates who can demonstrate their ability to listen actively and respond to the needs of prospective students. It’s all about making that connection!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you can easily track its progress. Plus, it shows us you’re keen on joining our team at GBS!
How to prepare for a job interview at GEDU Services
✨Know Your Programmes Inside Out
Make sure you have a solid understanding of the courses offered by GBS. Familiarise yourself with the course content, admissions requirements, and potential career outcomes. This knowledge will help you confidently answer questions and demonstrate your enthusiasm for the role.
✨Show Off Your Sales Skills
Prepare to discuss your sales acumen and how you've successfully engaged with prospective students in the past. Think of specific examples where you identified needs and recommended suitable programmes. This will showcase your ability to meet enrolment targets effectively.
✨Practice Active Listening
During the interview, focus on demonstrating your active listening skills. Be ready to respond thoughtfully to questions and show that you can tailor your responses based on the needs and concerns of prospective students. This will highlight your customer service abilities.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play scenarios where you might need to guide a prospective student through the enrolment process. Practise overcoming objections and closing techniques so you can showcase your resilience and persistence in securing commitments.