At a Glance
- Tasks: Support students' wellbeing by identifying barriers and providing emotional assistance.
- Company: GBS, a leading higher education provider with multiple campuses.
- Benefits: Generous leave, pension scheme, tuition reimbursement, and flexible perks.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives while developing your career in education.
- Qualifications: Bachelor’s degree in a relevant field and experience in student support.
The predicted salary is between 30000 - 40000 € per year.
Location: Birmingham (On‑site)
Type of Contract: 1 Year Fixed Term (Maternity Cover)
Shift Pattern: Evenings and Weekends (4‑9pm weekdays & 10:00am‑3:00pm Saturdays) – Part Time – 30hrs per week
About GBS
GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. We deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Position Overview
Your work within Student Wellbeing will focus on partnering with students to identify barriers to learning and providing ongoing support. You will help students manage social and emotional issues, and enable staff to provide the best support to learners with wellbeing needs. The Student Welfare Officer reports into the Student Welfare Manager.
Key Responsibilities
- Manage student referrals, acting as a link between the Welfare Office, academic teams and internal/external services.
- Provide pastoral support to students with social or emotional issues and ensure learning accommodations are implemented.
- Maximise student attendance by collaborating with student engagement managers.
- Offer immediate assistance on a drop‑in and appointment basis.
- Maintain accurate, confidential student welfare records in line with GDPR.
- Assist with the organisation of health and wellbeing social activities and events for students.
Required Experience & Skills
- Bachelor’s degree in a relevant area, preferably health related.
- Prior experience in a similar role, preferably within higher education.
- Knowledge of DDA, SENDA, JCQ and reasonable adjustments for students with learning differences.
- Experience working with a range of physical disabilities and specific learning difficulties (dyslexia, dyspraxia, ADHD, Asperger’s syndrome).
- Ability to select and use assessment materials, analyse results, and make recommendations.
- Excellent communication skills, able to discuss students’ needs sensitively and plan additional support programmes.
Benefits
- 25 days annual leave, plus 8 public holidays.
- 1‑day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
- Perks@Work discounts platform, wellbeing centre and more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
We are unable to offer sponsorship for this position.
Equality, Diversity & Inclusion
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities and work hard to create an environment where everyone feels welcomed.
Student Wellbeing Officer (30hrs) in Birmingham employer: GEDU Services
GBS is an exceptional employer that prioritises the wellbeing of its students and staff, fostering a supportive and inclusive work culture in Birmingham. With a strong commitment to employee growth, GBS offers generous benefits including 25 days of annual leave, flexible working options, and opportunities for professional development through tuition reimbursement. Join us to make a meaningful impact in higher education while enjoying a rewarding work environment that values diversity and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer (30hrs) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Student Wellbeing Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to student wellbeing. Think about scenarios where you've helped someone overcome challenges. We want to hear your stories, so make them count!
✨Tip Number 3
Show your passion for student welfare! During interviews, share why you care about supporting students with social and emotional issues. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Student Wellbeing Officer (30hrs) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Student Wellbeing Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When detailing your past roles, focus on experiences that relate directly to student wellbeing and support. Mention any specific instances where you've helped students overcome challenges or provided emotional support.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly see why you're a great fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at GEDU Services
✨Know Your Stuff
Make sure you understand the key responsibilities of a Student Wellbeing Officer. Familiarise yourself with terms like DDA, SENDA, and JCQ. Being able to discuss how you can support students with social and emotional issues will show that you're serious about the role.
✨Show Your Empathy
This role is all about supporting students, so be prepared to share examples of how you've helped others in the past. Think about times when you've provided pastoral support or managed sensitive situations. This will demonstrate your ability to connect with students on a personal level.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. You might ask about the types of wellbeing activities they organise or how they measure student engagement. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Ready for Scenarios
Expect to be asked how you would handle specific situations involving students with learning differences or emotional challenges. Practise your responses to these scenarios, focusing on your problem-solving skills and your approach to collaboration with academic teams and external services.
