At a Glance
- Tasks: Support students with their academic journey and help them thrive in their studies.
- Company: Join a dynamic educational institution focused on student success.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a workplace pension scheme.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in students' lives while developing your coaching skills.
- Qualifications: Experience in academic coaching and strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
Location: Birmingham (On‑Site)
Type of Contract: Permanent
Salary: £32,000 Per Annum
Hours: 40 hours per week, with shifts in day, evening, and weekends as required.
Responsibilities
- Provide direct support for assigned students/groups, including student meetings and proactive holistic support.
- Provide indirect support via email, phone and tracking student academic performance with Faculty Manager.
- Collaborate within the faculty and across departments to triage student problems and direct them to specialist services.
- Identify and support students at risk, including outreach before or after class, calling students, and following up on initiatives.
- Assist students with workload management and organisational skills; contribute to faculty monitoring meetings.
- Guide and signpost students toward further support as necessary; follow up with colleagues and students to ensure support is in place.
Qualifications
- Experience working in FE/HE and in academic coaching.
- Experience in a widening participation environment or as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational, and conflict management skills.
- Ability to work flexibly across days, evenings, and weekends.
Desirable
- Evidence of performance to the highest standards of professionalism within a student‑focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player capable of working under pressure to tight timelines.
- Proactive outlook to work.
Benefits
- 25 days annual leave, plus 8 public holidays.
- 1 day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme, and more.
- Perks@Work discount platform, wellbeing centre, and more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Note: This role is not eligible for sponsorship.
Student Success Tutor - Birmingham employer: GEDU Services
As a Student Success Tutor in Birmingham, you will join a dynamic and supportive work culture that prioritises student engagement and success. With a commitment to employee growth, we offer comprehensive benefits including generous annual leave, tuition reimbursement for professional development, and a range of flexible perks designed to enhance your work-life balance. Our collaborative environment encourages innovation and teamwork, making it an excellent place for those passionate about education and student support.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and academic coaching. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your proactive side! During interviews, share specific examples of how you've supported students in the past. Highlight your organisational skills and how you’ve managed workloads effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Student Success Tutor - Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your People Skills:Since this role is all about supporting students, don’t forget to emphasise your effective communication and conflict management skills. Share examples of how you've successfully helped students or colleagues in the past. We love a good story!
Be Proactive:Demonstrate your proactive approach in your application. Mention any initiatives you've taken in previous roles to support students or improve processes. We’re looking for team players who can think on their feet and take the lead when needed!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture. Let’s get your application in!
How to prepare for a job interview at GEDU Services
✨Know Your Stuff
Make sure you understand the role of a Student Success Tutor inside out. Familiarise yourself with the responsibilities listed in the job description, especially around providing support and collaborating with faculty. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your skills in academic coaching and student support. Think about times when you've helped students manage their workload or overcome challenges. This will demonstrate your capability and commitment to student success.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various student situations. Practice responses to potential scenarios, like identifying at-risk students or managing conflicts. This will show your proactive approach and problem-solving skills, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the team dynamics or the support systems in place for students. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
