At a Glance
- Tasks: Provide top-notch IT support to students and staff, ensuring smooth tech operations.
- Company: Join a forward-thinking educational institution dedicated to changing lives through technology.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Other info: Diverse workplace committed to equality and inclusion, with great career growth opportunities.
- Why this job: Make a real impact on education while developing your IT skills in a supportive environment.
- Qualifications: Knowledge of IT systems, troubleshooting, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Department: IT
Location: Manchester (On-Site)
Type of Contract: Permanent / Full Time (Weekdays and Weekends)
Our Vision: Changing Lives through Education
What We Do: Our IT Team supports the campus by managing systems, troubleshooting issues, protecting data and enhancing our digital tools, ensuring that our students and staff experience smooth and secure operations across the institution.
The Role: Do you consider yourself a skilled and proactive IT Technician? If so, you've landed at the right place! In this role, you will ensure that our students and staff can work and learn without interruption, by maintaining troubleshooting. You will be the first point of support for a wide range of technology needs. This is not just a technical role, it is an opportunity to empower education and make a tangible impact on the daily success of our students.
What the Role Involves:
- To provide high quality, face to face IT services to students and staff based on one of the GBS campuses.
- Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
- Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
- Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
- Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
- Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
About You:
- Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+).
- Hands‑on experience with installation of operating systems and software, computer networks, network administration and network installation.
- Experience of providing IT Support in person and remotely (by phone, on‑line chat).
- Knowledge of service management systems and ITIL best practice.
- Knowledge of technical management, information analysis and of computer hardware/software systems.
- Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows‑based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
- Knowledge with implementing, configuring, and testing solutions.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1‑day extra leave per year of service, up to a maximum of 5 days.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
IT Technician - Manchester employer: GEDU Services Pvt. Ltd.
As an IT Technician at our Manchester campus, you will join a dynamic team dedicated to empowering education through technology. We offer a supportive work culture that values diversity and inclusion, alongside generous benefits such as 25 days of annual leave, flexible perks, and opportunities for professional growth. Here, your contributions will directly enhance the learning experience for students and staff, making this role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GEDU Services Pvt. Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges GEDU Services Pvt. Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GEDU Services Pvt. Ltd.!
✨Direct Apply to GEDU Services Pvt. Ltd.
Let's not forget to apply directly through the GEDU Services Pvt. Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician - Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GEDU Services Pvt. Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at GEDU Services Pvt. Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at GEDU Services Pvt. Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
