At a Glance
- Tasks: Support students and faculty by managing academic records and ensuring smooth operations.
- Company: Join a dynamic team in a leading educational institution focused on changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Other info: Embrace a diverse workplace committed to equality and inclusion.
- Why this job: Make a real impact on student experiences while developing your administrative skills.
- Qualifications: Experience in higher education and strong IT skills are essential.
The predicted salary is between 27500 - 27500 £ per year.
Department: Registry
Location: Leeds, London, Birmingham, Manchester
Type of Contract: Permanent
Salary: £27,500
What We Do: Our Registry department supports every stage of the student journey by managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high-quality experience for all our students.
Our Vision: Changing Lives through Education
The Role: As an Academic Service Administrator, you will play a vital role in shaping the student experience by delivering exceptional administrative support and ensuring smooth academic operations. You will be acting as the vital link between faculty, students, and institutional success. The Academic Services Administrator will provide support to all staff within the Academic Services Team and wider Registry Team. You will be responsible for specific administrative support within the area of Academic Services. This role is not eligible for visa sponsorship!
What the role involves:
- Processing student withdrawals, interruption of studies, cancellations etc. within the agreed time scales to ensure departmental KPIs are met.
- Updating the Student Record System on a daily basis, ensuring accuracy of the data being inputted.
- Supporting enrolment activities for all partners.
- Supporting the administration for the preparation of Assessment Boards.
- Dealing with queries by telephone, letter, e-mail, and face to face from academic and Professional Services colleagues and students in relation to all areas of Academic Services.
- Inputting of board outcomes onto the Student Records System.
About You:
- Higher Education experience.
- Customer/student focused approach.
- Strong IT skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail.
- Excellent communication skills both via email and telephone as well as confidence in dealing with all levels of staff.
- Good attention to detail.
- Ability to work well as part of a team.
- Ability to work under pressure and to deadlines.
- Willingness to work additional hours at peak periods as necessary to ensure deadlines are met and a willingness to accept travel between university sites and occasional travel off-site.
- Ability to handle confidential and sensitive information, within the requirements of GDPR.
- At peak periods there may be a requirement to work flexibly as necessary and a willingness to travel between GBS sites as required.
Desirable:
- A can-do attitude with well-developed problem-solving skills.
- Ability to use initiative and judgement to resolve matters.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Academic Services Administrator in Manchester employer: GEDU Services Pvt. Ltd.
As an Academic Services Administrator at our esteemed institution, you will be part of a dynamic team dedicated to enhancing the student experience across multiple vibrant locations including Leeds, London, Birmingham, and Manchester. We pride ourselves on fostering a supportive work culture that values diversity and inclusion, offering generous benefits such as 25 days of annual leave, professional development opportunities, and a rewarding recognition programme, making it an excellent place for those seeking meaningful and impactful employment in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Academic Services Administrator in Manchester
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We think you need these skills to ace Academic Services Administrator in Manchester
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at GEDU Services Pvt. Ltd., make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of GEDU Services Pvt. Ltd. and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at GEDU Services Pvt. Ltd.
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that GEDU Services Pvt. Ltd. might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at GEDU Services Pvt. Ltd..
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
