At a Glance
- Tasks: Ensure campus safety and provide outstanding customer service to staff, students, and visitors.
- Company: Join a dynamic educational institution committed to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding recognition programme.
- Other info: Flexible working hours and opportunities for personal growth in a diverse environment.
- Why this job: Be the trusted face of safety on campus and make a real difference in your community.
- Qualifications: Valid SIA Door Supervisor licence and experience in a similar role required.
The predicted salary is between 25000 - 30000 £ per year.
Birmingham, West Midlands, United Kingdom
Department: Facilities
Location: Birmingham
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role; it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Key Responsibilities:
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For:
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills and Experience:
- Valid SIA CCTV licence.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Please note: This role is not eligible for sponsorship and will require a DBS! GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Security Officer - Birmingham employer: GEDU Services Pvt. Ltd.
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our staff. As a Security Officer in Birmingham, you will enjoy generous benefits such as 25 days of annual leave, flexible working options, and opportunities for professional growth, all while contributing to a safe and welcoming environment for our diverse community. Join us in making a meaningful impact through education and safety on campus.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at GBS or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or informal meet-ups, be ready to demonstrate your security knowledge and customer service skills. Make sure they see how you can be the face of safety on campus!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just sit back. Research the company, understand their values, and prepare to discuss how you can contribute to creating a safe and welcoming environment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Security Officer position.
We think you need these skills to ace Security Officer - Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Security Officer where customer service is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in security and customer service, and don’t forget to mention your SIA licence. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at GEDU Services Pvt. Ltd.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with campus security protocols, customer service expectations, and how to handle various situations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Security Officer, you'll be interacting with a diverse range of people. During the interview, highlight your experience in customer service and your ability to remain calm under pressure. Share specific examples of how you've successfully managed difficult situations or provided excellent service in the past.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours, so be prepared to discuss your availability. Emphasise your willingness to adapt to changing circumstances and your commitment to maintaining a safe and welcoming environment for everyone on campus.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the campus culture, security challenges, and team dynamics. This not only shows your interest but also helps you determine if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewers and leave a lasting impression.
