At a Glance
- Tasks: Support students' learning journeys and enhance their academic success.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: Competitive salary, generous leave, flexible benefits, and career development opportunities.
- Other info: Dynamic work environment with excellent growth and mentorship opportunities.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
The predicted salary is between 32000 - 32000 € per year.
Department: Student Support
Location: London Greenford Campus (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
About you:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Please note: this role is not eligible for sponsorship!
Student Success Tutor - Greenford in London employer: Gedu Global
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises student success and employee growth. Located at our Greenford Campus, you will benefit from a range of perks including generous annual leave, a workplace pension scheme, and opportunities for professional development through tuition reimbursement. Join us in making a meaningful impact on students' lives while enjoying a fulfilling career in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - Greenford in London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about real-life examples where you've helped others succeed, as this will show your passion for the role.
✨Tip Number 3
Show off your knowledge of GBS policies and procedures during the interview. This will demonstrate that you're not just interested in the job, but that you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GBS team.
We think you need these skills to ace Student Success Tutor - Greenford in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our vision of changing lives through education.
Showcase Your Passion:Let us see your enthusiasm for supporting students! Share specific examples of how you've helped students succeed in the past, whether through tutoring, mentoring, or other forms of support.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and passion without wading through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific role of a Student Success Tutor and how it contributes to student outcomes. This will show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or support roles. Think of specific examples where you've helped students succeed, as this will demonstrate your capability and fit for the role.
✨Be Ready to Collaborate
Since the role involves working closely with faculty and other departments, be prepared to talk about your teamwork skills. Share examples of how you've successfully collaborated with others to solve problems or improve student experiences in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This could include inquiries about the support systems in place for students or how success is measured within the department. It shows you're engaged and thinking ahead about how you can contribute.
