At a Glance
- Tasks: Support students in their learning journey and enhance their life opportunities.
- Company: GBS, a leading higher education provider with a focus on student success.
- Benefits: £32,000 salary, 25 days leave, flexible benefits, and career development support.
- Other info: Dynamic role with opportunities for professional growth and mentorship.
- Why this job: Make a real difference in students' lives while growing your own skills.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
The predicted salary is between 32000 - 32000 € per year.
Department: Student Support
Location: East London (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities
- Be proactive in identifying and supporting students who may be at risk. This will include finding students before or after class, calling students, and following up with students once support/initiatives are put in place
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
About you:
- Experience of working in FE/HE and in academic coaching
- Experience of working in a widening participation environment or experience as a teaching assistant
- Bachelor’s degree
- Effective people, organisational and conflict management skills
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach
- Excellent communication skills (verbal and written)
- Committed team player and able to work under pressure to tight timelines
- Demonstrate a proactive outlook to work
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”— Barbara Vargas (Professional Services Employee)
Please note: this role is not eligible for sponsorship!
Student Success Tutor - East London employer: Gedu Global
GBS is an exceptional employer that prioritises the professional growth and well-being of its employees, offering a supportive work culture in East London. With generous benefits such as 25 days of annual leave, flexible working options, and a commitment to employee development through tuition reimbursement, GBS fosters an environment where staff can thrive while making a meaningful impact on students' lives. Join us to be part of a dedicated team that values collaboration and innovation in education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - East London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Student Success Tutor.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. We want to show that we can handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 3
Dress to impress! Even if the role is about supporting students, showing up in smart attire can make a great first impression. It shows we take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation for the opportunity and reiterate our enthusiasm for the role. Plus, it keeps us fresh in their minds!
We think you need these skills to ace Student Success Tutor - East London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our mission of supporting students through their learning journey.
Showcase Your Passion:We want to see your enthusiasm for education and helping students succeed. Share personal stories or experiences that demonstrate your commitment to student support and how you can make a difference at GBS.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific courses they offer and how your role as a Student Success Tutor will contribute to student outcomes.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or support roles. Be ready to share specific examples of how you've helped students succeed, whether through direct support or by identifying at-risk students.
✨Demonstrate Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability and willingness to adapt your schedule. Highlight any past experiences where you've successfully managed flexible working hours.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about the support systems in place for students, how success is measured, and what the team culture is like. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
