At a Glance
- Tasks: Lead faculty administration to enhance student success and manage a dedicated team.
- Company: GBS, a dynamic higher education provider with multiple campuses across the UK.
- Benefits: Generous annual leave, pension scheme, tuition reimbursement, and flexible perks.
- Other info: Supportive environment focused on professional growth and inclusivity.
- Why this job: Make a real difference in students' lives while advancing your career in education.
- Qualifications: Experience in administration, strong communication skills, and a relevant degree.
The predicted salary is between 35000 - 45000 € per year.
Department: Student Support
Location: Role holder can be located in East London, West London, Manchester, Birmingham, or Leeds
Type of Contract: Full Time / Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: Senior Faculty Administrators are responsible for leading the administration function for the faculty in a way which contributes to the B3 metrics KPI, and most importantly student success. They are responsible for ensuring the administration for the faculty is completed to a high standard with accurate data and records provided for internal and external meetings etc. Senior Faculty Administrators (SFA) directly manage Faculty Administration Officers (FAO) to ensure high quality delivery of clerical services and administrative records across academic levels. They are responsible for ensuring that FAOs provide general faculty administration which results in consistent, accurate and timely responses to student needs and enquiries. Senior Faculty Administrators are responsible for developing a strong administrative relationship with the student retention team, academic services and other relevant stakeholders to support all students within their faculty, including at-risk students.
What the Role Involves:
- Collaborate with the FM, other SFAs, Senior Student Success Tutors and other stakeholders and take direct responsibility for the administration for students with complex needs and for groups of concern.
- To line manage FAOs in their duties (assessment submissions, action logs, withdrawals and authorised absences).
- Check shared data, live trackers and Moodle are updated and accurate by collaboration with level leaders and Associate Deans.
- Complete faculty administration in preparation for missing credits, PAB, Programme Committee, External Examiners & APMR.
- Collaborating with the Head of Provost Office, who has dotted line management (direct or indirect), to administratively support student success.
- To support the FM in reviewing and improving current processes for the FAOs and create development and succession plans for FAO provision.
About You:
- Experience of directing and overseeing administration functions with strong service delivery skills and a student focused approach.
- Bachelor’s degree and proficiency in MS Office applications such as Excel, Word, Outlook Mail.
- Experience of working in a widening participation environment.
- Ability to work independently and supervise as part of a team. Effective supervisory and people skills (active listening, excellent written & verbal communication and line management skills) with remarkable organizational and conflict management skills.
- Ability to supervise the handling of sensitive and personal information with tact and confidentiality and use initiative and judgement to resolve line management matters.
- Ability to maintain successful working relationships with appropriate boundaries.
- Ability to be flexible to work days, evenings and weekends as required.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Senior Faculty Administrator in London employer: Gedu Global
GBS is an exceptional employer that prioritises professional growth and student success, offering a supportive work culture across its campuses in East London, West London, Manchester, Birmingham, and Leeds. With a commitment to equality, diversity, and inclusion, employees benefit from generous annual leave, flexible working options, and a range of development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Faculty Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in similar roles. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Senior Faculty Administrators. Think about how your experience aligns with their needs, especially around student success and administration.
✨Tip Number 3
Showcase your soft skills! During interviews, highlight your communication and people skills. They’re looking for someone who can manage a team and handle sensitive information with care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Faculty Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Faculty Administrator role. Highlight your experience in administration and how it aligns with our student-focused approach. We want to see how you can contribute to our mission of changing lives through education!
Showcase Your Skills:Don’t forget to emphasise your proficiency in MS Office applications and any relevant supervisory experience. We’re looking for someone who can manage a team effectively, so share examples of how you've done this in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised information that gets straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you’re familiar with the role of a Senior Faculty Administrator and the specific responsibilities outlined in the job description. Brush up on your knowledge of student support services and how they contribute to student success, as this will show your genuine interest in the position.
✨Showcase Your Leadership Skills
Since you'll be managing Faculty Administration Officers, be prepared to discuss your previous experience in leadership roles. Think of examples where you've successfully led a team or improved processes, and be ready to explain how you can apply those skills in this new role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding sensitive situations involving students. Prepare scenarios where you’ve had to handle complex needs or conflicts, and outline how you approached these challenges while maintaining confidentiality and professionalism.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the faculty's administration processes or how the role collaborates with other teams. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
