At a Glance
- Tasks: Lead a team to support students with their finance applications and ensure quality service delivery.
- Company: Join a dynamic education-focused organisation dedicated to changing lives through learning.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Other info: Collaborative environment with a commitment to equality, diversity, and inclusion.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in finance operations and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Department: Fees and Income
Location: London (On-site)
Our Vision: Changing lives through education.
What We Do: The Finance Support Supervisor is responsible for ensuring Finance Support Officers are equipped, trained and competent to support students with all aspects of their student funding applications. Providing a high-quality, progressive, equitable and inclusive student experience is really important in this role and you will help support staff and students with the process. In this role you will closely work with the Finance Support Manager.
About the Role:
- To effectively facilitate and oversee the daily operations of the Finance Support Team across campuses, ensuring the team achieves its objectives of assisting and processing Student Finance applications and supporting students with all funding enquiries.
- Provide line management to the Finance Support Officers within the designated team, work closely with the Finance Support Manager in line management aspects.
- To maintain effective communication with internal and external partners to maximize student numbers and successful funding.
- Identify areas for collaboration and continuous improvement with internal and external partners to always support students with a quality service delivery.
- Lead the Finance Support Officers within the team to deliver a quality student focused service delivery, monitor performance, and undertake regular quality checks to ensure targets, SLA’s and objectives are being met and to the required standard.
- Support all internal student facing teams and departments by advising, training and assisting on eligibility criteria for funding in accordance with funding regulations.
About you:
- Experience working in finance operations within HE and Accounts Receivable.
- A high degree of computer literacy (particularly Microsoft Office applications).
- Expert in MS Excel and pivot tables.
- The ability to use statistics and database management.
- Effective time management and planning.
- Ability to work independently and strong communication skills.
- Previous experience in a leadership/supervisor role.
- Excellent written and verbal communication skills.
- Strong decision making and problem-solving skills.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1 day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
Finance Support Supervisor - London employer: Gedu Global
At GBS, we pride ourselves on being an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises the success of our students. Located in London, our Finance Support Supervisor role offers not only competitive benefits such as generous annual leave and a workplace pension scheme but also unique opportunities for professional growth through tuition reimbursement and a supportive environment that values every team member's contribution to our mission of changing lives through education.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Support Supervisor - London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for finance roles. Practice your answers, focusing on your leadership experience and how you've supported teams in the past.
✨Tip Number 3
Showcase your skills! Bring examples of how you've used Excel and data management in previous roles. Being able to demonstrate your expertise will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Finance Support Supervisor - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in finance operations and leadership. We want to see how your skills align with the role of Finance Support Supervisor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of communication with students and partners, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this — we love a good communicator!
Highlight Your Tech Savvy:We’re looking for someone who’s got a high degree of computer literacy, especially in MS Excel. Make sure to mention any specific tools or software you’ve used, particularly if you’ve worked with pivot tables or database management. Show us you’re the tech whiz we need!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy — just follow the prompts and you’ll be all set!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you brush up on your finance operations knowledge, especially in higher education. Familiarise yourself with student funding applications and the specific challenges students face. This will show that you're not just interested in the role but also understand its impact on students.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your previous leadership experiences. Think of examples where you've successfully managed a team or improved processes. Highlight how you can motivate and support your team to deliver quality service.
✨Excel at Excel
Given the emphasis on MS Excel and pivot tables, make sure you can demonstrate your proficiency. Prepare to discuss how you've used these tools in past roles to analyse data or streamline processes. Maybe even bring a few examples of reports you've created!
✨Communicate Effectively
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would handle difficult conversations with students or colleagues, showcasing your problem-solving abilities.
