At a Glance
- Tasks: Support students in their learning journey and enhance their life opportunities.
- Company: GBS, a leading higher education provider with a focus on student success.
- Benefits: Competitive salary, 25 days leave, flexible benefits, and career development support.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real difference in students' lives while growing your own skills.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
The predicted salary is between 32000 - 32000 € per year.
Department: Student Support
Location: Leeds (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required. To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities
- Be proactive in identifying and supporting students who may be at risk. This will include finding students before or after class, calling students, and following up with students once support/initiatives are put in place
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
About you:
- Experience of working in FE/HE and in academic coaching
- Experience of working in a widening participation environment or experience as a teaching assistant
- Bachelor’s degree
- Effective people, organisational and conflict management skills
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach
- Excellent communication skills (verbal and written)
- Committed team player and able to work under pressure to tight timelines
- Demonstrate a proactive outlook to work
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”— Barbara Vargas (Professional Services Employee)
Please note: this role is not eligible for sponsorship!
Student Success Tutor - Leeds employer: Gedu Global
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Leeds that fosters professional growth and development. Our commitment to changing lives through education is reflected in our comprehensive benefits package, including generous annual leave, flexible working options, and a strong focus on employee wellbeing. Join us as a Student Success Tutor and be part of a collaborative team dedicated to empowering students and enhancing their educational journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about your past experiences and how they relate to the job description. We want to hear your stories!
✨Tip Number 3
Show your passion for education! During interviews, share why helping students succeed is important to you. We love candidates who genuinely care about making a difference in students' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at GBS.
We think you need these skills to ace Student Success Tutor - Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our vision of changing lives through education.
Show Your Passion:We love seeing candidates who are genuinely passionate about supporting students. Share your motivation for helping others succeed and any personal experiences that have shaped this passion in your application.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your unique voice come across!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific role of a Student Success Tutor and how it contributes to student outcomes. This will show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or support roles. Have specific examples ready that demonstrate your ability to help students succeed, manage workloads, and navigate challenges.
✨Be Ready for Scenarios
Think about potential scenarios you might face as a Student Success Tutor, such as supporting a struggling student or managing a conflict. Be prepared to discuss how you would approach these situations, highlighting your proactive and supportive nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, team dynamics, or GBS’s future plans. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
