At a Glance
- Tasks: Manage and optimise the EventMAP platform for seamless operation and user support.
- Company: Join a dynamic team at a leading educational institution across various UK campuses.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Be at the forefront of event management technology and make a real difference.
- Qualifications: Degree in IT or related field with experience in system administration and event management.
The predicted salary is between 36000 - 40000 £ per year.
The EventMAP System Administrator will manage, configure, and maintain our EventMAP platform (Timetabler and Booker apps primarily). The ideal candidate will have a strong technical background in system administration, with a focus on managing EventMAP. You will be responsible for ensuring the seamless operation of the EventMAP system, supporting users, and optimising system configurations to meet organisational needs.
ROLE and RESPONSIBILITIES:
- Administer and maintain the EventMAP system, ensuring its optimal performance and availability.
- Perform system updates, patches, and upgrades as required, ensuring minimal downtime via the Change Advisory Board.
- Monitor system performance and troubleshoot issues promptly to ensure a smooth user experience.
- Provide support for EventMAP users, resolving issues related to system access, functionality, and configuration.
- Conduct user training sessions to improve user understanding and effective use of the system.
- Develop and maintain documentation for system use, best practices, and troubleshooting.
- Configure and customize the EventMAP system to align with the organization's scheduling and attendance management requirements.
- Create and manage user roles, permissions, and workflows to optimize system use and security.
- Ensure accurate data entry and integrity within the EventMAP system.
- Generate and analyse reports related to event scheduling, resource utilization, and other metrics.
- Provide insights and recommendations based on data analysis to support decision-making.
- Integrate EventMAP with other systems and platforms via bespoke API or native integration functionality.
- Implement automation for recurring tasks and processes to enhance system efficiency.
- Work closely with the Head of Timetabling and Academic Service teams as well as collaborating with wider IT Systems department.
ESSENTIAL SKILLS and EXPERIENCE:
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Demonstrable experience as a System Administrator, with specific experience in event management or scheduling systems like EventMAP.
- Strong higher education domain knowledge, technical knowledge of system administration, including experience with system updates, backups, and troubleshooting.
- Familiarity with SQL and data management principles.
- Experience in user support and training, with excellent communication skills.
- Ability to work independently and manage multiple tasks effectively.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy and quality.
- Experience with EventMAP or similar event management platforms.
- Knowledge of system integration and API management.
- Proficiency in data analysis and reporting tools.
- Understanding of data security best practices.
EventMAP Administrator employer: Gedu Global
As an EventMAP Administrator at our GBS UK campuses, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive salaries, comprehensive training opportunities, and a collaborative environment where your contributions directly impact the efficiency of our event management systems. With a focus on innovation and teamwork, this role provides a unique chance to enhance your technical skills while making a meaningful difference in our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land EventMAP Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and the EventMAP system. Understand their needs and think about how your skills can help them achieve their goals. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to companies you admire, even if they’re not hiring. Express your interest in the EventMAP Administrator role and share how you can add value to their team.
✨Tip Number 4
Apply through our website for the best chance of landing that EventMAP Administrator gig! We love seeing candidates who take the initiative to engage with us directly. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace EventMAP Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EventMAP Administrator role. Highlight your technical skills and experience with system administration, especially if you've worked with event management systems before. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the EventMAP platform and how your skills can benefit us. Be sure to mention any relevant experience and how you can contribute to optimising our system.
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Give examples of how you've tackled challenges in previous roles, especially those related to system performance or user support. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Gedu Global
✨Know Your EventMAP Inside Out
Make sure you have a solid understanding of the EventMAP platform. Familiarise yourself with its features, functionalities, and common issues users face. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled system issues in the past. Think about specific challenges you've faced as a System Administrator and how you resolved them. This will demonstrate your analytical skills and ability to troubleshoot effectively.
✨Communicate Clearly and Confidently
Since user support and training are key parts of this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would train users on the EventMAP system, so being clear and approachable is essential.
✨Understand the Bigger Picture
Research the organisation's goals and how the EventMAP system fits into their operations. Be ready to discuss how you can optimise the system to meet their scheduling and attendance management needs, showing that you’re not just focused on the tech side but also on supporting the business.
