At a Glance
- Tasks: Support students' wellbeing by addressing mental health and personal issues.
- Company: GBS, a leading higher education provider with a focus on student success.
- Benefits: 25 days annual leave, flexible benefits, and career development opportunities.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Bachelor’s degree and experience in student support or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Department: Student Wellbeing
Location: Birmingham (On-site)
Type of Contract: 1 Year Fixed Term (Maternity Cover)
Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) - Part Time – 30hrs per week
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What The Team Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promoting a safe, inclusive environment to help students succeed both personally and academically.
The role: Your work within Student Wellbeing will focus on working in partnership with students to identify barriers to learning, and provide ongoing support according to their needs. The work you do will help students manage social and emotional issues, enable our staff to provide the best support to learners with wellbeing needs, and help the students you work with to get the best out of their study with GBS!
The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager.
Please note, we are unable to offer sponsorship for this position.
What the role involves:
- Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services.
- Providing pastoral support to students who may be experiencing social or emotional issues.
- Ensuring students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom.
- Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies.
- Providing immediate assistance to students on a drop-in and appointment basis.
- Maintaining accurate student welfare records and information and ensuring confidential records are held and shared in line with GDPR requirements.
- Assisting with the organisation of health and wellbeing social activities and events for students.
What Experience/Skills are required:
- Bachelor’s degree in the relevant area, preferably health related.
- Prior experience in an adjacent or similar role, preferably within higher education.
- Knowledge of the DDA and SENDA and how to implement their guidelines.
- Knowledge of the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
- Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome.
- Experience of selecting and using appropriate assessment materials, scoring results, converting raw scores to derived scores, analysing results, drawing conclusions and making recommendations.
- The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Wellbeing Officer (30hrs) in Birmingham employer: Gedu Global
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both our staff and students. Located in Birmingham, our Student Wellbeing Officers benefit from flexible working hours, generous annual leave, and opportunities for professional development, ensuring that you can grow your career while making a meaningful impact in students' lives. Join us in our mission to change lives through education, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer (30hrs) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. Ask them about their experiences and any tips they might have for landing the Student Wellbeing Officer role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding the key challenges students face in wellbeing. Think of examples from your past experience where you've successfully supported someone through a tough time. This will show you're ready to hit the ground running!
✨Tip Number 3
Show your passion for student wellbeing! During your interview, share why this role matters to you and how you can contribute to creating a safe and inclusive environment for students at GBS. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GBS team!
We think you need these skills to ace Student Wellbeing Officer (30hrs) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Student Wellbeing Officer role. We want to see how you can contribute to our mission of supporting students' wellbeing!
Showcase Relevant Experience:Don’t forget to mention any previous experience in similar roles, especially within higher education. We love seeing candidates who understand the unique challenges students face and how to support them effectively.
Be Authentic:Let your personality shine through in your application! We value authenticity and want to know what makes you passionate about student wellbeing and how you can make a difference at GBS.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Before the interview, make sure you’re familiar with GBS and its mission to support student wellbeing. Research their services and programmes so you can discuss how your experience aligns with their goals.
✨Show Empathy
As a Student Wellbeing Officer, empathy is key. Prepare examples from your past experiences where you’ve successfully supported individuals facing challenges. This will demonstrate your ability to connect with students on a personal level.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might encounter in the role and how you would handle them, especially regarding sensitive issues.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team dynamics or how GBS measures the success of its wellbeing initiatives. This shows your genuine interest in the role and the organisation.
