At a Glance
- Tasks: Support students' success through coaching and proactive assistance in their learning journey.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: Competitive salary, generous leave, flexible benefits, and career development opportunities.
- Other info: Dynamic work environment with opportunities for professional growth and mentorship.
- Why this job: Make a real difference in students' lives while growing your own skills and career.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
The predicted salary is between 32000 - 32000 £ per year.
Department: Student Support
Location: Birmingham (On-Site)
Type of Contract: Maternity Cover (6 Month FTC)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
The Role:
- Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students.
- You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
- To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey.
- You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
About you:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Please note: this role is not eligible for sponsorship!
Student Success Tutor - (Maternity Cover) UOS in Birmingham employer: Gedu Global
GBS is an exceptional employer that prioritises the professional growth and well-being of its staff, offering a supportive work culture where collaboration and mentorship thrive. Located in Birmingham, the role of Student Success Tutor provides meaningful opportunities to impact students' lives positively while enjoying generous benefits such as 25 days annual leave, flexible working arrangements, and a commitment to career development through tuition reimbursement. Join us in our mission to change lives through education and be part of a team that values your contributions and fosters your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - (Maternity Cover) UOS in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give us insider info about the role and the company culture, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. We want to hear how you’d handle real-life scenarios, so think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Show your passion for education! During the interview, share why helping students succeed is important to you. We love candidates who are genuinely excited about making a difference in students' lives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in our minds. Plus, it’s a nice touch that shows your professionalism.
We think you need these skills to ace Student Success Tutor - (Maternity Cover) UOS in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our vision of changing lives through education.
Showcase Your Communication Skills:Since effective communication is key in this role, use clear and concise language in your application. Give examples of how you've successfully supported students or resolved conflicts in the past.
Be Proactive in Your Approach:Demonstrate your proactive mindset by mentioning specific instances where you identified and addressed student needs. This will show us that you're ready to take initiative and support our students effectively.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gedu Global
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific role of a Student Success Tutor and how it contributes to student outcomes. This will show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or support roles. Think of specific examples where you've helped students succeed, as this will demonstrate your capability and fit for the role.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving skills and ability to support students. Prepare examples of how you've handled challenging situations or conflicts in the past, focusing on your proactive approach and communication skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the role, team dynamics, or GBS's future plans. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
