At a Glance
- Tasks: Be the face of safety on campus and ensure a secure environment for everyone.
- Company: Join a supportive educational institution dedicated to positive outcomes.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Make a real difference in the lives of students and staff every day.
- Qualifications: Valid SIA Door Supervisor licence and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Department: Facilities
Location: Birmingham
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role; it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Please note, we are unable to offer sponsorship for this position.
Key Responsibilities
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills and Experience:
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship and will require a DBS!
Security Officer - Birmingham employer: Gedu Global
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our staff. As a Security Officer in Birmingham, you will enjoy generous benefits such as 25 days of annual leave, flexible working options, and opportunities for professional development, all while contributing to a safe and welcoming environment for our diverse community. Join us in making a meaningful impact on students' lives and experience a collaborative atmosphere where your efforts are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at GBS or similar institutions. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, demonstrate your communication and customer service skills. Remember, being approachable is key in this role!
✨Tip Number 3
Be prepared for situational questions! Think about how you would handle various scenarios on campus. Practising your responses will help you feel more confident during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Security Officer - Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our mission of creating a safe and welcoming environment.
Tailor Your Experience:Make sure to highlight your relevant experience in security or customer service. We’re looking for someone who can engage with a diverse range of people, so share specific examples that showcase your skills in handling situations calmly and professionally.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities and skills mentioned in the job description. This helps us quickly see how you fit into our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values.
How to prepare for a job interview at Gedu Global
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with campus security protocols, customer service expectations, and how to handle various situations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to interact with a diverse range of people. During the interview, practice clear and confident communication. Share examples of how you've effectively engaged with others in previous roles, especially in challenging situations. This will highlight your ability to maintain professionalism and approachability.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss specific scenarios where you've had to think on your feet or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your critical thinking skills and your ability to remain calm under pressure, which is crucial for this role.
✨Emphasise Your Flexibility and Commitment
The role requires flexibility in working hours, so be ready to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or worked outside of typical hours. This shows that you're committed to ensuring campus safety and willing to go the extra mile for the team.
