At a Glance
- Tasks: Support student wellbeing by addressing mental health and personal issues.
- Company: GBS, a leading higher education provider in the UK.
- Benefits: 25 days leave, flexible benefits, and tuition reimbursement.
- Other info: Join a dynamic team focused on creating an inclusive environment.
- Why this job: Make a real difference in students' lives and help them thrive.
- Qualifications: Bachelor's degree and experience in student support or similar roles.
The predicted salary is between 30000 - 40000 € per year.
Location: London (On-site)
Type of Contract: Permanent - Full Time – 40hrs per week
Shift Pattern: 9:00-5:30pm
Department: Student Wellbeing
About GBS
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
GBS Vision: Changing lives through education.
What the Team Does
- Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances.
- Providing guidance, crisis support, and promoting a safe, inclusive environment to help students succeed both personally and academically.
The role
Your work within Student Wellbeing will focus on working in partnership with students to identify barriers to learning, and provide ongoing support according to their needs. The work you do will help students manage social and emotional issues, enable our staff to provide the best support to learners with wellbeing needs, and help the students you work with to get the best out of their study with GBS. The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager.
Please note, we are unable to offer sponsorship for this position.
What the role involves
- Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services.
- Providing pastoral support to students who may be experiencing social or emotional issues.
- Ensuring students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom.
- Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies.
- Providing immediate assistance to students on a drop in and appointment basis.
- Maintaining accurate student welfare records and information and ensuring confidential records are held and shared in line with GDPR requirements.
- Assisting with the organisation of health and wellbeing social activities and events for students.
What Experience/Skills Are Required
- Bachelor's degree in the relevant area, preferably health related.
- Prior experience in an adjacent or similar role, preferably within higher education.
- Knowledge of the DDA and SENDA and how to implement their guidelines.
- Knowledge of the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
- Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome.
- Experience of selecting and using appropriate assessment materials, scoring results, converting raw scores to derived scores, analysing results, drawing conclusions and making recommendations.
- Ability to discuss student needs in a sensitive manner and plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets.
What We Offer
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
- Perks@Work discounts platform, wellbeing centre and more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Student Wellbeing Officer employer: GEDU Global Education
GBS is an exceptional employer dedicated to changing lives through education, offering a supportive and inclusive work culture that prioritises student wellbeing. With a focus on professional development, employees benefit from generous annual leave, a workplace pension scheme, and various flexible benefits, all while working in the vibrant city of London. The role of Student Wellbeing Officer provides meaningful opportunities to make a positive impact on students' lives, ensuring they receive the support they need to thrive academically and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Student Wellbeing Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can really give you an edge!
✨Tip Number 2
Prepare for the interview by understanding GBS's mission and values. Think about how your skills align with their vision of changing lives through education. Show them you're not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to student welfare and support. Use real-life examples from your past experiences to demonstrate your ability to handle sensitive situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the GBS community.
We think you need these skills to ace Student Wellbeing Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Wellbeing Officer role. Highlight your relevant experience and skills that align with our mission of supporting student wellbeing at GBS.
Showcase Your Passion:Let us see your enthusiasm for helping students! Share any personal experiences or motivations that drive you to support student welfare, as this will resonate with our values at GBS.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon to ensure we can easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll have access to all the latest updates about the role!
How to prepare for a job interview at GEDU Global Education
✨Know Your Stuff
Make sure you’re familiar with GBS and its mission to change lives through education. Understand the role of a Student Wellbeing Officer and how it fits into the bigger picture of supporting students. Brush up on relevant legislation like the DDA and SENDA, as well as the specific needs of students you might encounter.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to discuss sensitive topics with care. Share examples from your past experiences where you’ve successfully supported individuals facing challenges. This will show that you can connect with students on a personal level and provide the pastoral support they need.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations involving student welfare. Think about potential scenarios, such as a student struggling with mental health or needing urgent support. Outline your approach clearly, showing your problem-solving skills and ability to refer students to appropriate services.
✨Highlight Teamwork Skills
Since this role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Share instances where you’ve worked alongside academic staff or external agencies to support students. This will highlight your ability to act as a link between different departments and ensure comprehensive support for students.
