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- Tasks: Promote GEDU programmes and guide students through their application journey.
- Company: GEDU is a dynamic education provider focused on student success and career pathways.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Make a real impact by helping students achieve their educational goals in a fast-paced setting.
- Qualifications: Strong customer focus, excellent communication skills, and experience in sales or education preferred.
- Other info: Join a passionate team dedicated to transforming lives through education!
The predicted salary is between 24000 - 36000 £ per year.
Student Recruitment Officers are responsible for promoting GEDU and its partnered institutions' programme portfolio to potential students over the phone and via e-mail, forming a vital part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to enrolment. You will work with minimum day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. Role holders will strive to achieve set targets and organise their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.
Key Responsibilities:
- Providing individually tailored advice to all prospective students.
- Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with institutions within GEDU.
- Exploring possible career paths for students and matching them with specific GEDU offerings.
- Handling student enquiries regarding different programmes from potential students.
- Building commonalities to gain trust and engage potential students.
- Providing outstanding customer service to all students and stakeholders, which is timely and efficient, and encourages students to choose GEDU’s product.
- Always portraying a positive and professional image of GEDU.
- Account managing students’ applications from original enquiry to payment of tuition fees.
Qualifications:
- Customer focused with excellent interpersonal skills to include professional credibility, relationship building, and influencing – ‘customer comes first’.
- Expert in Excel, able to run pivot tables and presentations.
- Both advisory and sales skills.
- Analysis and decision-making skills.
- Excellent presentation skills and a high level of confidence.
- Ability to multitask in a busy, highly pressured and fast-paced working environment.
- Experience of using a CRM.
- An understanding of Higher/Further education or an interest in working in the education sector.
- Be able to provide career guidance and explore relevant career pathways for students.
- Possess a high level of oral and written English.
- Proactive, self-motivated and achievement driven with a ‘can-do’ attitude.
- Organised, confident, self-disciplined, thorough, and logical.
- Proven background in new B2C/income generating role.
- Previous experience in a consultative sales position.
Join us on this exciting journey!
Student Recruitment Officer employer: GEDU Global Education
Contact Detail:
GEDU Global Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Officer
✨Tip Number 1
Familiarise yourself with GEDU's programmes and offerings. Understanding the details of what you’ll be promoting will help you engage potential students more effectively and answer their queries confidently.
✨Tip Number 2
Practice your consultative sales techniques. Role-play scenarios with friends or family to refine your ability to guide students through the application process while building trust and rapport.
✨Tip Number 3
Brush up on your CRM skills. Being proficient in using a CRM system will not only help you manage student enquiries efficiently but also demonstrate your capability to handle the operational aspects of the role.
✨Tip Number 4
Showcase your customer service skills in any interactions you have. Whether it’s through networking or during interviews, emphasise your ability to provide tailored advice and outstanding service to prospective students.
We think you need these skills to ace Student Recruitment Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Student Recruitment Officer. Emphasise your customer service, sales experience, and any roles where you've provided tailored advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your ability to engage with students. Mention specific examples of how you've successfully managed customer relationships or sales processes in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and CRM systems, as well as your interpersonal and presentation skills. These are crucial for the role and should be evident in your written application.
Showcase Your Initiative: Demonstrate your proactive nature by including examples of how you've taken initiative in previous roles. This could involve problem-solving, improving processes, or achieving targets independently.
How to prepare for a job interview at GEDU Global Education
✨Know Your Product Inside Out
Familiarise yourself with GEDU and its partnered institutions' programme portfolio. Be prepared to discuss specific courses and how they align with potential students' career paths, as this will demonstrate your expertise and commitment to helping students.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to build trust and rapport with clients, as this is crucial for a Student Recruitment Officer who needs to engage potential students effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in consultative sales. Share specific instances where you successfully guided a client through a sales process, focusing on how you tailored your approach to meet their needs and close the deal.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling complaints or escalated issues. Think about how you would resolve conflicts or challenges while maintaining a positive image of GEDU, showcasing your problem-solving skills and professionalism.
