At a Glance
- Tasks: Lead academic administration and enhance the student experience in a dynamic environment.
- Company: Join a forward-thinking institution dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive workplace culture.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact on students' academic journeys while developing your career.
- Qualifications: Experience in higher education and strong leadership skills are essential.
Department: Registry
Location: Leeds, London, Birmingham, or Manchester (On-Site)
Type of Contract: Permanent - Full Time
Salary: £31,000-£38,000pa
What We Do: Our Registry department supports every stage of the student journey by managing records, enrolment, assessments, and graduation to ensure a smooth, accurate and high-quality experience for all our students.
Our Vision: Changing Lives through Education
The Role: As a Senior Academic Services Administrator, you will play a vital role in shaping the student experience by leading high-quality academic administration, ensuring smooth academic operations and serving as a key link between faculty, students and institutional success. If you have outstanding organisational skills, strong leadership skills and are passionate about improving higher education services, why don't you join us in creating a memorable academic journey for all our students!
The Senior Academic Services Administrator will provide support to the Associate Registrar (Academic Services) and Academic Services Manager. You will supervise the Academic Services Administrators and take responsibility for various areas of Academic Services.
This role is not eligible for visa sponsorship!
What the Role Involves:
- Responsibility for the supervision of Academic Services Administrators and training new members of staff
- Delegate workload to the Academic Services Administrator to support the overall delivery of Academic Services tasks
- Collation and distribution of information from partner agencies
- Collating and storing highly confidential documentation
- Co-ordinate and support the preparation of Assessment Boards, Exams, Enrolment and other areas of Academic Services
- Ensure all information relating to the information stored onto the Student Management System is accurate
- Daily checking of Power BI reports to ensure the accuracy and quality of data stored within Thesis, highlighting any areas of concern to the Academic Services Leadership Team
- Responsibility for ensuring the accuracy of the curriculum information stored on Thesis and regularly checking the information stored on the student record
- To be involved with the organisation and operation of Awards Ceremonies
- To deal with queries by telephone, letter, e-mail and face to face from academic and professional services colleagues and students in relation to a number of Registry issues
- To undertake other appropriate duties as required by the Associate Registrar (Academic Services) or Academic Services Manager
About You:
- Higher Education experience
- Experience of supervising or managing people
- Ability to manage the workload of your team and yourself
- Customer/student focused approach
- Strong IT skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail
- Excellent communication skills via email and telephone as well as confident in dealing with all levels of staff
- Excellent attention to detail
- Ability to work well as part of a team
- Ability to work under pressure and to deadlines
- The post holder must be flexible, approachable, and helpful with a strong customer service ethic
- Ability to handle confidential and sensitive information, within the requirements of GDPR
- At peak periods a willingness to work additional hours as necessary to ensure deadlines are met and a willingness to accept travel between university sites and occasional travel off-site.
Desirable:
- Ability to use initiative and judgement to resolve matters
- A can-do attitude with well-developed problem-solving skills.
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.— Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Senior Administrator - Academic Services in Manchester employer: GEDU Global Education
At GEDU Global Education in Leeds, we pride ourselves on fostering a supportive and collaborative work environment that prioritises student success. Our flexible scheduling options, generous benefits package including 25 days of annual leave and tuition reimbursement, and commitment to professional development make us an exceptional employer for those passionate about education and coaching. Join us to make a meaningful impact on students' academic journeys while enjoying a culture that values growth and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator - Academic Services in Manchester
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like GEDU Global Education just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at GEDU Global Education. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Senior Administrator - Academic Services in Manchester
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Senior Administrator - Academic Services role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At GEDU Global Education, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at GEDU Global Education
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at GEDU Global Education, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At GEDU Global Education, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
