At a Glance
- Tasks: Support students in their learning journey and enhance their academic success.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: £32,000 salary, 25 days leave, flexible benefits, and career development opportunities.
- Other info: Dynamic role with opportunities for professional growth and mentorship.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Experience in academic coaching and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
Department: Student Support
Location: East London (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required. To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What The Role Involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
- Follow up a student case with colleagues and the student to ensure relevant support is in place.
About You:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Please note: this role is not eligible for sponsorship!
Student Success Tutor - East London employer: GEDU Global Education
GBS is an exceptional employer that prioritises the professional growth and well-being of its employees, offering a supportive work culture where collaboration and mentorship thrive. Located in East London, the role of Student Success Tutor provides meaningful opportunities to impact students' lives positively while enjoying generous benefits such as 25 days of annual leave, flexible working arrangements, and a commitment to career development through tuition reimbursement. Join us in our mission to change lives through education and be part of a team that values your contributions and fosters your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - East London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors at GBS on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about specific examples from your past experiences that showcase your skills in helping students succeed. We want to see your passion for education!
✨Tip Number 3
Show off your knowledge of GBS! Familiarise yourself with their policies, procedures, and the courses they offer. This will not only impress the interviewers but also demonstrate your genuine interest in being part of their mission to change lives through education.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GBS team and making a difference in students' lives.
We think you need these skills to ace Student Success Tutor - East London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our mission of changing lives through education.
Show Your Passion:We love seeing candidates who are genuinely passionate about supporting students. Share your motivation for wanting to help students succeed and how you can contribute to their learning journey.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your voice come across!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GEDU Global Education
✨Know Your Stuff
Make sure you have a solid understanding of GBS's policies and procedures, especially those related to student support. Familiarise yourself with the academic regulations and how they impact students. This knowledge will show that you're proactive and ready to help students navigate their learning journey.
✨Show Your People Skills
As a Student Success Tutor, you'll be working closely with students and colleagues. Prepare examples of how you've effectively communicated or resolved conflicts in the past. Highlight your ability to connect with students and provide the support they need, whether it's through coaching or just being there for them.
✨Flexibility is Key
Since the role requires working evenings and weekends, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you successfully managed a flexible schedule, as this will demonstrate your commitment to supporting students when they need it most.
✨Be Proactive
Think about ways you can identify and support at-risk students before they encounter issues. During the interview, share your ideas on how to engage with students outside of class and follow up on their progress. This proactive approach will resonate well with the interviewers and show your dedication to student success.
