At a Glance
- Tasks: Lead the Finance Support team to ensure compliance and support students with funding applications.
- Company: Join a forward-thinking higher education institution dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Other info: Inclusive workplace culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives while developing your finance career.
- Qualifications: Experience in finance operations and strong leadership skills required.
The predicted salary is between 42000 - 46000 £ per year.
Department: Finance - Fees and Income
Location: the post holder can be based at any of our locations in London, Leeds, Birmingham, Manchester (On-Site)
Type of Contract: Permanent/ Full Time
Salary: £42,000-£46,000 per annum (DOE)
Our Vision: Changing Lives through Education
What We Do: The Fees and Income Team in higher education manages tuition fees, invoicing, and student payments, ensuring accurate income collection and supporting the institution’s financial sustainability.
The Role: The Finance Support Manager (Compliance) is responsible for ensuring the Finance Support team is equipped, trained, and competent to support students with all aspects of student funding applications. Providing a high-quality, progressive, equitable, and inclusive student experience is key in this role, and you will assist by supporting staff and students with the process. You will work closely with the Head of Fees & Income (HoF&I), and lead on advice to colleagues and students on regulatory and compliance-related decisions that impact on students’ eligibility and funding criteria.
What the Role Involves:
- To effectively facilitate the daily operations of the Finance Support Teams across all campuses, ensuring that the team can achieve its objectives in terms of receiving and processing Student Finance applications, participating in enrolment and meeting student service levels and standards.
- To ensure that all regulatory requirements of student funding, admission, eligibility and entitlement criteria are reviewed, updated and shared with relevant staff at GBS and ensure Finance Support staff are working to required regulations and are always trained and proficient in financial advice to current regulations.
- To lead contact for the Student Loans Company (SLC), managing communications, escalations, and compliance.
- To oversee all activity within the SiS Portal (HEP SLC Task Portal), including monitoring tasks, prioritising workload, ensuring timely completion, and maintaining data accuracy and service standards.
- Support during enrolment activities to ensure Finance deliver and participate at every enrolment session and that staff and resources are effectively managed.
- Research and review all legislation changes ensuring GBS remains compliant in all aspects of tuition fee loan administration and SLC regulations.
- Key contact representing Financial Compliance to all student facing departments ensuring charging policies and compliance training is delivered to all areas, providing regular updates are circulating all relevant changes.
- Monitor team performance and undertake regular quality checks on SLA’s ensuring targets are met.
- Manage staff in accordance with GBS values, address any gaps in performance.
- Monitor training and staff development ensuring colleagues remain up-to-date with all areas related to student finance and internal processes.
- Work closely with the Finance Support Manager (Operations) to ensure staff are kept up to date with all regulatory requirements and deliver staff training.
- Cover for Finance Support Manager (Operations) when required.
- Recruit and train new staff and monitor performance and standards regularly.
- Deputise for the HoF&I as and when required.
About You:
- Demonstrable experience working in finance operations in HE and Accounts Receivable.
- A high degree of computer literacy (particularly Microsoft Office applications).
- Expert in MS Excel and pivot tables.
- The ability to use statistics and database management.
- Effective time management and planning.
- Ability to work independently and as part of a team.
- Previous leadership/supervisor role and experience.
- Excellent written and verbal communication skills.
- Strong decision making and problem-solving skills.
DESIRABLE SKILLS and EXPERIENCE:
- Degree level qualification.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Finance Support Manager - Compliance in London employer: GEDU Global Education
At GEDU Global Education in Leeds, we pride ourselves on fostering a supportive and collaborative work environment that prioritises student success. Our flexible scheduling options, generous benefits package including 25 days of annual leave and tuition reimbursement, and commitment to professional development make us an exceptional employer for those passionate about education and coaching. Join us to make a meaningful impact on students' academic journeys while enjoying a culture that values growth and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Support Manager - Compliance in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like GEDU Global Education looking for candidates who are engaged and informed.
We think you need these skills to ace Finance Support Manager - Compliance in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at GEDU Global Education. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at GEDU Global Education
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with GEDU Global Education’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
