Enrollment Outreach Officer in London

Enrollment Outreach Officer in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
G

At a Glance

  • Tasks: Engage with prospective students and guide them through the admissions process.
  • Company: GBS, a leading higher education provider across multiple UK campuses.
  • Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
  • Why this job: Make a real impact by helping students achieve their educational goals.
  • Qualifications: Strong communication skills and a passion for student recruitment.
  • Other info: Join a diverse team committed to changing lives through education.

The predicted salary is between 30000 - 42000 £ per year.

Department: Student Recruitment

Location: Greenford

Type of Contract: Permanent

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare & more.

Our Vision: Changing Lives through Education

The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship!

What The Role Involves:

  • Track enquiries, applications, admissions data, and manage student recruitment pipelines.
  • Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
  • Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
  • Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
  • Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

About You:

  • Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
  • Communication Skills: The ability to effectively communicate with prospective students through various channels including in‑person interactions, phone calls, emails, and other platforms.
  • Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
  • Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
  • Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
  • Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
  • Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
  • Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
  • Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

What We Offer:

  • 25 days annual leave, plus 8 public holidays
  • 1-day extra leave per year of service, up to a maximum of 5 days
  • Workplace pension scheme
  • Tuition reimbursement for career development courses
  • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
  • Perks@Work discounts platform, wellbeing centre and much more
  • Reward and recognition programme
  • £500 award employee referral scheme
  • Discretionary annual performance bonus

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Enrollment Outreach Officer in London employer: GEDU Global Education

GBS is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where your contributions are valued. Located in Greenford, you will enjoy a range of benefits including generous annual leave, flexible working options, and a commitment to equality and diversity, making it an ideal place for those looking to make a meaningful impact in higher education.
G

Contact Detail:

GEDU Global Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Enrollment Outreach Officer in London

✨Tip Number 1

Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Practice your pitch! You’ll want to highlight your sales skills and how you can help prospective students. Role-play with a friend or in front of a mirror to nail that confident delivery.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend events where GBS is present. Building relationships can give you insider info and make you stand out.

✨Tip Number 4

Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Enrollment Outreach Officer in London

Sales Acumen
Communication Skills
Customer Service Skills
Active Listening
Closing Skills
Time Management
Goal Orientation
Resilience and Persistence
Program Knowledge
CRM Systems Proficiency
Data Tracking and Management
Engagement Techniques
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Education: When writing your application, let your enthusiasm for education shine through! We want to see how you can contribute to changing lives through education, so share your motivation and any relevant experiences that highlight your commitment.

Tailor Your Application: Make sure to customise your application for the Enrollment Outreach Officer role. Highlight your sales acumen and communication skills, and give examples of how you've successfully engaged with prospective students in the past. This will help us see why you're a great fit!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to understand your qualifications and experiences without wading through unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!

How to prepare for a job interview at GEDU Global Education

✨Know Your Stuff

Make sure you have a solid understanding of GBS's programmes and the role of an Enrollment Outreach Officer. Familiarise yourself with the courses offered, admissions processes, and any financial support available. This knowledge will help you answer questions confidently and show your genuine interest in the position.

✨Show Off Your Communication Skills

Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've successfully engaged with prospective students in the past, whether through phone calls, emails, or face-to-face interactions. Highlight your customer service experience and how you’ve addressed student needs.

✨Demonstrate Your Sales Acumen

Be ready to showcase your sales skills during the interview. Think of examples where you've identified needs and recommended solutions effectively. You might even want to prepare a mock scenario where you guide a prospective student through the enrolment process, demonstrating your ability to close deals and overcome objections.

✨Prepare for Behavioural Questions

Expect questions that assess your resilience, time management, and goal orientation. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Share specific instances where you’ve met recruitment targets or handled challenging situations, emphasising your persistence and motivation.

Enrollment Outreach Officer in London
GEDU Global Education
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>