At a Glance
- Tasks: Support students in their learning journey and enhance their academic success.
- Company: GBS, a leading higher education provider with a mission to change lives through education.
- Benefits: £32,000 salary, 25 days leave, flexible benefits, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
- Why this job: Make a real difference in students' lives while developing your coaching and support skills.
- Qualifications: Experience in academic coaching and strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
Department: Student Support
Location: Leeds (On‑Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
Working Hours: 40 hours per week. We provide day, evening and weekend classes. Shifts may fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
About the Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, and coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required. To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the Role Involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
About You:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Please note: this role is not eligible for sponsorship!
Student Success Tutor - Leeds employer: GEDU Global Education
At GBS, we pride ourselves on being an exceptional employer dedicated to fostering student success and professional growth. Our vibrant work culture in Leeds encourages collaboration and innovation, offering generous benefits such as 25 days of annual leave, a workplace pension scheme, and opportunities for career development through tuition reimbursement. Join us in making a meaningful impact on students' lives while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about real-life examples where you've helped others succeed, as this will show your passion for the role.
✨Tip Number 3
Show off your knowledge of GBS policies and procedures during the interview. This will demonstrate that you're not just interested in the job, but that you’re ready to hit the ground running and support students effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GBS team.
We think you need these skills to ace Student Success Tutor - Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our mission of changing lives through education.
Showcase Your Passion:We want to see your enthusiasm for supporting students! Share specific examples of how you've helped students succeed in the past, whether through tutoring, mentoring, or other forms of support.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible.
How to prepare for a job interview at GEDU Global Education
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific responsibilities of a Student Success Tutor and think about how your experience aligns with these.
✨Showcase Your Experience
Prepare to discuss your previous experience in further or higher education, particularly in academic coaching or support roles. Have specific examples ready that demonstrate your ability to help students succeed and manage workloads effectively.
✨Be Proactive
During the interview, highlight your proactive approach to identifying and supporting students at risk. Share any strategies you've used in the past to engage with students and improve their outcomes, as this is key for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the success of students at GBS.
