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- Tasks: Lead tuition fee management and enhance student experience across our institution.
- Company: GEDU Global Education, a forward-thinking institution in London.
- Benefits: 25 days annual leave, flexible benefits, and career development support.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real impact on financial sustainability and student satisfaction.
- Qualifications: Experience in student finance and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, Greenford
Contract: Permanent (On‑Site)
Department: Finance
Overview
Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long‑term goals.
Responsibilities
- Leading the strategic development of tuition fee policies and payment plans
- Overseeing student billing, income collection, and debt recovery processes
- Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
- Collaborating across departments to enhance the student journey
- Managing a high‑performing team with a focus on service excellence
- Providing insights and reports to senior leadership and governing bodies
Qualifications
- Proven experience in student finance within higher education or a similar environment
- Strong knowledge of UK tuition fee structures and funding models
- Excellent financial acumen and experience with financial systems and reporting tools; strong leadership and team management skills
- Exceptional communication skills and stakeholder engagement abilities
- Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals
- Experience in managing debt recovery processes and improving income collection efficiency
- Proficiency in data analysis and income forecasting to support financial planning
- Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance; ability to work collaboratively across departments and influence senior stakeholders
Desirable
- Experience in private higher education
- Professional Finance Qualifications (e.g., ACCA, CIMA)
Your Impact
- Drive accurate income forecasting and reporting
- Improve billing efficiency and debt recovery outcomes
- Enhance student satisfaction through clear, responsive fee management
- Support institutional financial health and strategic planning
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1‑day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Additional Information
- Seniority Level: Director
- Employment Type: Full‑time
- Job Function: Other
- Industry: Education
Head of Fees & Income employer: GEDU Global Education
Contact Detail:
GEDU Global Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fees & Income
✨Network Like a Pro
Get out there and connect with people in the education finance sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience with tuition fee policies and compliance. We want to see how you can bring your financial acumen to the table and drive results for their institution.
✨Prepare for the Interview
Do your homework on the institution and its financial strategies. We recommend preparing some insightful questions about their current challenges in income collection or student satisfaction. This shows you’re genuinely interested and ready to contribute from day one!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Fees & Income
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Fees & Income role. Highlight your financial acumen and any relevant experience in student finance to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about financial excellence in education and how you can enhance the student experience at GEDU Global Education.
Showcase Your Leadership Skills: We’re looking for someone who can manage a high-performing team. Be sure to include examples of your leadership experience and how you've driven service excellence in previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at GEDU Global Education
✨Know Your Numbers
As a Head of Fees & Income, you'll need to demonstrate your financial acumen. Brush up on UK tuition fee structures and funding models before the interview. Be ready to discuss how you've successfully managed income forecasting and reporting in previous roles.
✨Showcase Your Leadership Skills
This role requires managing a high-performing team, so be prepared to share examples of your leadership style. Talk about how you've motivated teams to achieve service excellence and how you handle challenges within a team setting.
✨Understand Compliance Inside Out
Familiarise yourself with compliance requirements related to CMA, SLC, and OfS. During the interview, highlight your experience in ensuring regulatory compliance and how it has positively impacted student experiences and institutional goals.
✨Engage with Stakeholders
Exceptional communication skills are key for this position. Prepare to discuss how you've effectively engaged with various stakeholders in the past. Think of specific instances where your collaboration led to improved processes or outcomes, especially in enhancing the student journey.