At a Glance
- Tasks: Support students' wellbeing by identifying barriers and providing emotional assistance.
- Company: GBS, a leading higher education provider with multiple campuses.
- Benefits: Generous leave, pension scheme, tuition reimbursement, and flexible perks.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives while developing your career in education.
- Qualifications: Bachelor’s degree in a relevant field and experience in student support.
The predicted salary is between 30000 - 40000 £ per year.
Location: Birmingham (On‑site)
Type of Contract: 1 Year Fixed Term (Maternity Cover)
Shift Pattern: Evenings and Weekends (4‑9pm weekdays & 10:00am‑3:00pm Saturdays) – Part Time – 30hrs per week
About GBS
GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. We deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Position Overview
Your work within Student Wellbeing will focus on partnering with students to identify barriers to learning and providing ongoing support. You will help students manage social and emotional issues, and enable staff to provide the best support to learners with wellbeing needs. The Student Welfare Officer reports into the Student Welfare Manager.
Key Responsibilities
- Manage student referrals, acting as a link between the Welfare Office, academic teams and internal/external services.
- Provide pastoral support to students with social or emotional issues and ensure learning accommodations are implemented.
- Maximise student attendance by collaborating with student engagement managers.
- Offer immediate assistance on a drop‑in and appointment basis.
- Maintain accurate, confidential student welfare records in line with GDPR.
- Assist with the organisation of health and wellbeing social activities and events for students.
Required Experience & Skills
- Bachelor’s degree in a relevant area, preferably health related.
- Prior experience in a similar role, preferably within higher education.
- Knowledge of DDA, SENDA, JCQ and reasonable adjustments for students with learning differences.
- Experience working with a range of physical disabilities and specific learning difficulties (dyslexia, dyspraxia, ADHD, Asperger’s syndrome).
- Ability to select and use assessment materials, analyse results, and make recommendations.
- Excellent communication skills, able to discuss students’ needs sensitively and plan additional support programmes.
Benefits
- 25 days annual leave, plus 8 public holidays.
- 1‑day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
- Perks@Work discounts platform, wellbeing centre and more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
We are unable to offer sponsorship for this position.
Equality, Diversity & Inclusion
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities and work hard to create an environment where everyone feels welcomed.
Student Wellbeing Officer (30hrs) in Birmingham employer: GEDU Global Education
GBS is an exceptional employer that prioritises the wellbeing of its staff and students, fostering a supportive and inclusive work culture in Birmingham. With generous benefits such as 25 days annual leave, flexible working options, and opportunities for professional development, employees are encouraged to grow and thrive in their roles. The commitment to equality, diversity, and inclusion ensures that all team members feel valued and empowered to make a meaningful impact in the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer (30hrs) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Student Wellbeing Officers on LinkedIn or through university connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to student wellbeing. Think about scenarios where you've helped someone overcome challenges, as this will show your experience and empathy.
✨Tip Number 3
Show your passion for student welfare! During interviews, share your ideas on how to enhance student support services. This will demonstrate your commitment and creativity in tackling wellbeing issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Student Wellbeing Officer (30hrs) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Student Wellbeing Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When detailing your past roles, focus on experiences that relate directly to student wellbeing and support. Mention any specific instances where you've helped students overcome challenges or provided emotional support.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly see why you're a great fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at GEDU Global Education
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Student Wellbeing Officer role. Brush up on your knowledge of DDA, SENDA, and how to support students with various learning differences. This will show that you’re not just interested in the job, but that you understand the challenges students face.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your ability to provide pastoral support and manage student referrals. Think about times when you’ve successfully collaborated with teams or implemented learning accommodations. Real-life stories can make a big impact!
✨Communicate with Empathy
During the interview, demonstrate your excellent communication skills by discussing sensitive topics with empathy. Practice how you would approach a student in distress or needing support. This will help the interviewers see that you can handle the emotional aspects of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the types of wellbeing activities they organise or how they measure student engagement. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
