At a Glance
- Tasks: Support students' wellbeing by addressing mental health and personal issues.
- Company: GBS, a leading higher education provider with multiple campuses.
- Benefits: Generous leave, pension scheme, tuition reimbursement, and flexible perks.
- Other info: Join a dynamic team dedicated to fostering a safe and inclusive environment.
- Why this job: Make a real difference in students' lives and help them thrive academically.
- Qualifications: Bachelor’s degree in a relevant area and experience in student support.
The predicted salary is between 30000 - 33699 £ per year.
Location: London (On-site)
Type of Contract: Permanent - Full Time – 40hrs per week
Shift Pattern: 9:00-5:30pm
Department: Student Wellbeing
About GBS: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. GBS’ Vision: Changing lives through education.
What the Team Does: Supporting students’ well-being by offering help with mental health, personal issues, and practical concerns such as housing or finances. Providing guidance, crisis support and promoting a safe, inclusive environment to help students succeed both personally and academically.
The Role: Your work within Student Wellbeing will focus on working in partnership with students to identify barriers to learning and provide ongoing support according to their needs. The work you do will help students manage social and emotional issues, enable our staff to provide the best support to learners with wellbeing needs, and help the enable the students you work with to get the best out of their study with GBS. The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager.
What the Role Involves:
- Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services.
- Providing pastoral support to students who may be experiencing social or emotional issues; ensuring students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom.
- Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies.
- Providing immediate assistance to students on a drop-in and appointment basis.
- Maintaining accurate student welfare records and information and ensuring confidential records are held and shared in line with GDPR requirements.
- Assisting with the organisation of health and wellbeing social activities and events for students.
What Experience/Skills Are Required:
- Bachelor’s degree in the relevant area, preferably health related.
- Prior experience in an adjacent or similar role, preferably within higher education.
- Knowledge of the DDA and SENDA and the ability to implement their guidelines; awareness of the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
- Experience working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger’s syndrome.
- Experience selecting and using appropriate assessment materials, scoring results, converting raw scores to derived scores, analysing results, drawing conclusions and making recommendations.
- Ability to discuss students’ needs in a sensitive manner and plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discount platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
Student Wellbeing Officer employer: GEDU Global Education Group
GBS is an exceptional employer dedicated to changing lives through education, offering a supportive and inclusive work culture that prioritises student wellbeing. As a Student Wellbeing Officer in London, you will benefit from a comprehensive package including generous annual leave, professional development opportunities, and a range of flexible benefits designed to enhance your work-life balance. Join a passionate team committed to making a meaningful impact on students' lives while enjoying the vibrant atmosphere of one of the UK's leading higher education providers.
Contact Details:
GEDU Global Education Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer
✨Dive into Local Community Groups
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We think you need these skills to ace Student Wellbeing Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to GEDU Global Education Group:Before hitting send, make sure to tailor your application specifically to GEDU Global Education Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at GEDU Global Education Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
