At a Glance
- Tasks: Engage and guide prospective students through the enrolment process with exceptional customer service.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, tuition reimbursement, and performance bonuses.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by helping students achieve their educational goals and career aspirations.
- Qualifications: Sales skills, strong communication, and a passion for supporting student success.
The predicted salary is between 36000 - 60000 £ per year.
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilise your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship.
What The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilise CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Use various communication channels—including phone calls, emails and virtual platforms—to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales acumen: Identify the needs and goals of prospective students and recommend suitable programmes. Utilize effective selling techniques to achieve enrolment targets.
- Communication skills: Effectively communicate with prospective students through in-person interactions, phone calls, emails and other platforms.
- Customer service skills: Provide exceptional customer service to prospective students by addressing their enquiries, concerns and needs in a timely and professional manner.
- Active listening: Listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
- Closing skills: Effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
- Time management: Efficiently manage time and resources to prioritise tasks, follow up with leads and meet recruitment goals within deadlines.
- Goal orientation: Set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and persistence: Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
- Program knowledge: Maintain in-depth knowledge of GBS programmes, including course content, admissions requirements and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more
- Perks@Work discount platform, wellbeing centre and more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant employer: GEDU Global Education Group
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that fosters professional growth and development. Located in Greenford, our team enjoys a range of benefits including generous annual leave, flexible working options, and a commitment to employee wellbeing, all while playing a vital role in shaping the futures of our students. Join us to be part of a dynamic environment where your contributions are valued and recognised, and where you can truly make a difference in the education sector.
Contact Details:
GEDU Global Education Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Enrolment Consultant
✨Tip Number 1
Get to know the company inside out! Research GBS and its programmes so you can chat confidently about how your skills align with their mission. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your sales acumen and communication skills. This will help you make a strong first impression during interviews or networking events.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the GBS team.
We think you need these skills to ace Student Enrolment Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Enrolment Consultant role. Highlight your sales and communication skills, and show how your experience aligns with what we’re looking for at GBS.
Showcase Your Customer Service Skills:We love candidates who can demonstrate exceptional customer service. Share examples of how you've helped others in previous roles, especially in a recruitment or advisory capacity, to really stand out.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GEDU Global Education Group
✨Know Your Programmes Inside Out
Make sure you have a solid understanding of the courses offered by GBS. Familiarise yourself with the details, admissions requirements, and potential career outcomes. This knowledge will help you confidently answer questions and demonstrate your genuine interest in the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged with clients or students in the past. Think of specific examples where you identified needs and closed deals. This will showcase your sales acumen and ability to meet enrolment targets.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the questions asked and responding thoughtfully. This will not only show your communication skills but also your ability to understand and address the needs of prospective students.
✨Demonstrate Resilience and Motivation
Be ready to talk about challenges you've faced in previous roles and how you've overcome them. Highlight your persistence and motivation to achieve goals, especially in the face of rejection. This will resonate well with the interviewers looking for someone who can thrive in a dynamic recruitment environment.
