At a Glance
- Tasks: Provide face-to-face IT support and troubleshoot tech issues for students and staff.
- Company: Join a dynamic education provider committed to changing lives through learning.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Other info: Great career growth opportunities and a culture of equality and inclusion.
- Why this job: Make a real impact on education while developing your IT skills in a supportive environment.
- Qualifications: Knowledge of IT systems, internet security, and hands-on tech support experience required.
The predicted salary is between 15000 - 20000 £ per year.
Type of Contract: Permanent / Part Time (20 Hours) - Weekends and Evenings Only
What We Do: Our IT Team supports the campus by managing systems, troubleshooting issues, protecting data and enhancing our digital tools, ensuring that our students and staff experience smooth and secure operations across the institution.
Our Vision: Changing Lives through Education
The Role: Do you consider yourself a skilled and proactive IT Technician? If so, you've landed at the right place! In this role, you will ensure that our students and staff can work and learn without interruption, by maintaining troubleshooting. You will be the first point of support for a wide range of technology needs. This is not just a technical role, it is an opportunity to empower education and make a tangible impact on the daily success of our students.
What the Role Involves:
- To provide high quality, face to face IT services to students and staff based on one of the GBS campuses.
- Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
- Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
- Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
- Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
- Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
About You:
- Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+).
- Hands-on experience with installation of operating systems and software, computer networks, network administration and network installation.
- Experience of providing IT Support in person and remotely (by phone, online chat).
- Knowledge of service management systems and ITIL best practice.
- Knowledge of technical management, information analysis and of computer hardware/software systems.
- Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
- Knowledge with implementing, configuring, and testing solutions.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
About Us: GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
IT Technician (20 Hour) - London employer: GEDU CAREERS
At Global Banking School, we pride ourselves on being an exceptional employer that values the growth and development of our staff. Our IT Technician role offers a unique opportunity to work in a supportive environment where your contributions directly enhance the educational experience of our students. With flexible working hours, generous leave policies, and a commitment to diversity and inclusion, you will find a rewarding career path that empowers you to make a meaningful impact in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician (20 Hour) - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, troubleshooting successes, and any relevant certifications. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common IT Technician interview questions and practice your responses. Be ready to discuss your hands-on experience with systems and how you've tackled tech challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in education.
We think you need these skills to ace IT Technician (20 Hour) - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technician role. Highlight your relevant skills and experiences, especially those that align with the job description. We want to see how you can contribute to our mission of empowering education!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your hands-on experience with IT support and troubleshooting.
Showcase Your Technical Skills:Be specific about your technical skills in your application. Mention any relevant certifications like CompTIA Network+ or Security+, and detail your experience with operating systems and software installations. We love seeing candidates who are proactive and knowledgeable!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GEDU CAREERS
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around operating systems, network administration, and troubleshooting. Be ready to discuss specific examples of how you've solved IT issues in the past, as this will show your hands-on experience.
✨Showcase Your Communication Skills
As an IT Technician, you'll be the first point of contact for students and staff. Practice explaining complex technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, both verbally and in writing.
✨Understand the Company Culture
Familiarise yourself with the values and mission of the institution. Since they focus on changing lives through education, think about how your role can contribute to that vision. Be prepared to share how your personal values align with theirs.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to troubleshoot a problem on the spot. Practice common IT issues and how you would resolve them. This will help you demonstrate your problem-solving skills and ability to think on your feet.
