At a Glance
- Tasks: Ensure campus safety and provide outstanding customer service to staff, students, and visitors.
- Company: Join a supportive educational institution focused on positive outcomes for students.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Other info: Flexible working hours with opportunities for career development and recognition.
- Why this job: Be the trusted face of safety on campus and make a real difference every day.
- Qualifications: Valid SIA Door Supervisor licence and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Department: Facilities
Location: Birmingham
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role; it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Key Responsibilities
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills and Experience
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship and will require a DBS!
Security Officer - Birmingham employer: GEDU CAREERS
At GBS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our staff. As a Security Officer in Birmingham, you will enjoy generous benefits such as 25 days of annual leave, a workplace pension scheme, and opportunities for professional development through tuition reimbursement. Our commitment to creating a positive impact on students' lives fosters a collaborative environment where every team member plays a vital role in ensuring safety and security on campus.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Birmingham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer - Birmingham. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like GEDU CAREERS. Don’t hesitate to reach out and ask for insights or informational interviews!
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We think you need these skills to ace Security Officer - Birmingham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at GEDU CAREERS. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at GEDU CAREERS.
How to prepare for a job interview at GEDU CAREERS
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at GEDU CAREERS.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at GEDU CAREERS.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at GEDU CAREERS.
