At a Glance
- Tasks: Ensure campus safety and provide outstanding customer service to staff, students, and visitors.
- Company: Join a supportive educational institution focused on positive outcomes for students.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Other info: Flexible working hours with opportunities for career development and recognition.
- Why this job: Be the trusted face of safety on campus and make a real difference every day.
- Qualifications: Valid SIA Door Supervisor licence and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Department: Facilities
Location: Birmingham
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role; it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Key Responsibilities
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills and Experience
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship and will require a DBS!
Security Officer - Birmingham employer: GEDU CAREERS
At GEDU CAREERS, we pride ourselves on being an exceptional employer that values the growth and success of our team members. Located in Greenford, our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development and career advancement. With a comprehensive benefits package and a commitment to student engagement, we empower our employees to make a meaningful impact in the lives of learners.
