At a Glance
- Tasks: Manage front desk duties, take bookings, and assist members at Arnold Leisure Centre.
- Company: Join a vibrant leisure centre committed to community and wellness.
- Benefits: Generous holiday, pension scheme, and discounted gym membership.
- Other info: Flexible part-time hours perfect for students or those seeking extra income.
- Why this job: Be the friendly face of the centre and help others enjoy fitness.
- Qualifications: Strong customer service skills and experience with IT software.
Overview
The successful candidate will work 18.25 hours per week as follows:
- Wednesday – 08:00 - 14:45 (30 minutes break)
- Thursday – 08:00 - 14:30 (30 minutes break)
- Friday – 08:00 - 14:30 (30 minutes break)
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Responsibilities
- Our Receptionists play an essential role in the day-to-day running of the leisure centre. They are responsible for all front of house duties including taking bookings and signing members into the building, as well as selling DNA Fitness Memberships and enrolling learners onto our Swim Scheme.
- Reception team also work behind the scenes to prospect potential new members, deal with enquiries and centre administration.
Qualifications
- Candidates must have a good level of customer service, have experience in dealing with members of the public and be confident in using Leisure related IT software.
Benefits
We offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly reduced gym membership at Gedling\'s Leisure Centres.
Part Time Receptionist - Arnold Leisure Centre employer: Gedling Borough Council
At Arnold Leisure Centre, we pride ourselves on being an excellent employer, offering a supportive work environment that values customer service and teamwork. Our part-time receptionists enjoy generous holiday entitlements, a comprehensive pension scheme, and access to an Employee Assistance Programme, alongside significantly reduced gym memberships, fostering both personal and professional growth in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist - Arnold Leisure Centre
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Gedling Borough Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Gedling Borough Council and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist - Arnold Leisure Centre
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Gedling Borough Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Gedling Borough Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Gedling Borough Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Gedling Borough Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Gedling Borough Council will surely appreciate.
