At a Glance
- Tasks: Be the friendly face of SIXT, ensuring customer satisfaction and managing vehicle rentals.
- Company: Join a leading car rental company with a focus on service and development.
- Benefits: Competitive salary, uncapped bonuses, generous leave, and exclusive employee perks.
- Other info: Enjoy flexible shifts, paid training, and excellent career growth opportunities.
- Why this job: Showcase your sales skills while making every customer interaction memorable.
- Qualifications: Sales mindset, customer service experience, and a valid driver's licence.
The predicted salary is between 31500 - 38500 £ per year.
Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities – with a basic salary of £29,447.81 annually plus a competitive bonus.
YOUR ROLE
- You are the first point of contact for our customers, friendly, professional and passionate about sales and service.
- You impress with tailored offers and make every customer interaction a special experience.
- You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile.
- You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager.
- You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand.
- You'll manage vehicle deliveries and collections between branches, ensuring timely service.
- You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers.
YOUR SKILLS
- Sales Mindset: You love sales and are passionate about service and customer support.
- Customer Focus: You have experience in direct customer contact, ideally in service, tourism or sales.
- Communication: You are communicative and articulate in English.
- Flexibility: You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays.
- Driving Experience: You hold a valid driver's licence with at least 12 months of driving experience.
WHAT WE OFFER
- Top-Tier Pay Structure: Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
- Parking: Free branch parking for smoother starts.
Customer Service Agent - Reading employer: GEDANKENBURG GmbH & Co. KG
At SIXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and sales excellence. Located at Stansted Airport, our team enjoys competitive pay, generous time off, and extensive training opportunities, ensuring every employee can thrive and grow in their career. With unique benefits like staff rental schemes and wellbeing support, we create a rewarding environment where your contributions are recognised and celebrated.
Contact Details:
GEDANKENBURG GmbH & Co. KG Recruitment Team
