At a Glance
- Tasks: Be the friendly face of our Kegworth office, managing reception and providing top-notch customer service.
- Company: Join GEDA, an award-winning construction and civil engineering firm with a community-focused ethos.
- Benefits: Enjoy competitive pay, private medical insurance, flexible working, and opportunities for career growth.
- Other info: Join us for social events and enjoy enhanced family-friendly benefits.
- Why this job: Make a positive first impression and support a dynamic team in a vibrant work environment.
- Qualifications: Previous reception or customer service experience is preferred; strong communication skills are a must.
The predicted salary is between 24000 - 30000 £ per year.
GEDA’s award-winning teams are based out of offices in Tyrone (NI) and the East Midlands (ENG), delivering key residential, commercial, educational, and infrastructure projects. GEDA is well known for its commitment to delivering high-quality projects in the construction and civil engineering industry. This is a temporary position based at our Kegworth office.
We focus on engaging with local communities, minimising our environmental footprint and put a strong emphasis on health, safety and well-being in delivering our projects for clients.
We are looking for a friendly, professional, and organised Front of House / Receptionist to be the first point of contact for visitors and clients at our Kegworth Office. The successful candidate will manage reception duties, provide excellent customer service, and support day-to-day administrative operations.
YOUR ROLE
- Greet visitors, clients, and staff in a professional manner
- Answer and direct incoming phone calls and emails
- Manage appointments, bookings, and meeting room schedules
- Maintain a clean, welcoming reception area
- Handle incoming and outgoing post and deliveries
- Provide administrative support including filing, data entry, and document preparation
- Monitor visitor sign-in procedures and maintain security protocols
- Assist customers with enquiries and resolve issues efficiently
- Coordinate with internal departments to ensure smooth operations
- Maintain office supplies and order stock when required
- Undertake any other duties appropriate to the role.
WHAT WE OFFER
- Competitive Salary with Performance-based Bonuses.
- Private Medical Insurance, Life Assurance & Well-being Programmes.
- Additional Holidays and Service Awards.
- Flexible & Hybrid Working.
- Enhanced Family Friendly Benefits
- Opportunities for career growth, training and support for professional development & membership.
- Social and Team Building Events.
YOUR SKILLS & EXPERIENCE
- Previous reception, customer service, or front-of-house experience preferred
- Excellent verbal and written communication skills
- Strong organisational and multitasking abilities
- Professional appearance and positive attitude
- Competent in Microsoft Office applications
- Ability to remain calm and professional under pressure
- Good time management and attention to detail
QUALIFICATIONS
- GCSEs or equivalent in English and Maths preferred
- Additional customer service or administration qualifications are advantageous
The ideal candidate is approachable, reliable, and customer-focused, with the ability to create a positive first impression for all visitors and clients.
FRONT OF HOUSE / RECEPTIONIST in Kegworth employer: Geda Construction
GEDA is an exceptional employer, offering a supportive and dynamic work environment at our Kegworth office. With a strong focus on employee well-being, career growth opportunities, and a commitment to community engagement, we ensure that our team members thrive both personally and professionally. Join us to be part of a collaborative culture that values your contributions and rewards excellence.
StudySmarter Expert Advice🤫
We think this is how you could land FRONT OF HOUSE / RECEPTIONIST in Kegworth
✨Tip Number 1
Make sure you research GEDA and its projects before your interview. Knowing about their commitment to quality and community engagement will show that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your communication skills! As a Front of House/Receptionist, you'll be the first point of contact. Role-play with a friend to get comfortable greeting visitors and handling phone calls professionally.
✨Tip Number 3
Dress the part! A professional appearance is key for making a great first impression. Choose an outfit that reflects the company's culture while still being smart and approachable.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace FRONT OF HOUSE / RECEPTIONIST in Kegworth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your approachability and positive attitude.
Tailor Your Experience:Make sure to highlight any previous reception or customer service experience you have. We’re looking for someone organised and capable, so connect your skills to the specific duties mentioned in the job description to show us you’re the perfect fit.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Make it easy for us to see your qualifications and how they align with what we’re looking for in a Front of House / Receptionist.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at GEDA. We can’t wait to hear from you!
How to prepare for a job interview at Geda Construction
✨Know the Company Inside Out
Before your interview, take some time to research GEDA and its projects. Familiarise yourself with their commitment to quality and community engagement. This will not only show your interest but also help you tailor your answers to align with their values.
✨Practice Your Customer Service Skills
As a Front of House / Receptionist, excellent customer service is key. Prepare for situational questions by thinking of examples where you've successfully handled difficult customers or resolved issues. Practising these scenarios can boost your confidence.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance is neat and tidy. This reflects your understanding of the role and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, or specific projects. This demonstrates your enthusiasm for the role and helps you gauge if GEDA is the right fit for you.
