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- Tasks: Lead a team of travel specialists and manage VIP client travel needs.
- Company: Join a dynamic music and entertainment travel business.
- Benefits: Enjoy hybrid work, 25+ days off, and discounted travel/event tickets.
- Why this job: Be part of an exciting industry while mentoring a passionate team.
- Qualifications: 5+ years in travel with leadership experience in entertainment required.
- Other info: Apply by sending your CV or visiting our website for more details.
The predicted salary is between 36000 - 60000 £ per year.
Gecko Travel Recruitment are delighted to be working with a music and entertainment travel business in their search for a Team Leader .
As Team Leader in this exciting and fast-paced business, you will lead a team of fantastic travel specialists as well as manage your own client base. You will be working with VIPs managing their travel and logistical requirements, as well as leading and mentoring the team.
Experience as a leader in the music and entertainment travel business is essential for this role.
The role:
- Lead and mentor a team of travel specialists ensuring high standards in customer service and efficiency
- Manage high-profile client accounts taking ownership of their end-to-end travel requirements
- Develop the travel specialists ensuring ongoing training and development
- Work with senior leaders to develop new strategies to grow the business
- Drive operational excellence through continual improvement of processes while ensuring accuracy and outstanding customer service
- Develop and maintain strong relationships with clients, management teams, and travel partners
You will have:
- 5+ years in a travel role with 2+ years managing high-profile clients or complex entertainment clients
- Advanced GDS experience ideally Galileo including reissues, refunds, complex itinerary changes
- Experience of leading and mentoring a team while maintaining your own clients
- Outstanding client management skills, fostering those relationships, and handling any escalations
- Experience of business development, securing new opportunities within the entertainment industry
- Demonstrate resilience and a calm approach when in a fast-paced high-pressure environment
Additional information:
- Hybrid working (1 to 3 days in the office)
- 25 days annual leave increasing by one day a year up to 30 days
- A day off on your birthday
- Discount travel
- Discounted event tickets
Please send your CV to quoting GTR1700 . Alternatively, head to our website for more details and to apply: .
Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.
Seniority level
Associate
Employment type
Full-time
Job function
Sales, Administrative, and Customer Service
Industries
Travel Arrangements and Events Services
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Travel Team Leader (Entertainment) employer: GECKO TRAVEL RECRUITMENT
Contact Detail:
GECKO TRAVEL RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Team Leader (Entertainment)
✨Tip Number 1
Make sure to highlight your leadership experience in the music and entertainment travel sector. Share specific examples of how you've successfully managed teams and high-profile clients, as this will resonate with the hiring team.
✨Tip Number 2
Network within the entertainment industry! Attend events or join online forums where you can connect with professionals in the field. Building relationships can lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Familiarize yourself with the latest trends in travel technology, especially GDS systems like Galileo. Being knowledgeable about these tools will demonstrate your readiness to handle complex itineraries and client needs.
✨Tip Number 4
Prepare to discuss your strategies for business development in the entertainment sector. Think about how you've previously secured new opportunities and be ready to share those success stories during your interview.
We think you need these skills to ace Travel Team Leader (Entertainment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, especially any leadership roles and work with high-profile clients. Use specific examples that demonstrate your skills in managing complex travel arrangements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the music and entertainment travel sector. Mention your leadership experience and how you can contribute to the team at Gecko Travel Recruitment. Be sure to reference the job title and quote GTR1700 as instructed.
Showcase Relevant Skills: Emphasize your advanced GDS experience, particularly with Galileo. Highlight your ability to handle reissues, refunds, and complex itinerary changes, as these are crucial for the role.
Demonstrate Client Management Experience: Provide examples of how you've successfully managed client relationships in the past. Discuss any strategies you've implemented to improve customer service and operational efficiency, as this aligns with the expectations of the role.
How to prepare for a job interview at GECKO TRAVEL RECRUITMENT
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in the music and entertainment travel sector. Highlight specific examples where you successfully led a team or managed high-profile clients.
✨Demonstrate Client Management Skills
Prepare to share stories that illustrate your ability to build and maintain strong relationships with clients. Discuss how you've handled escalations and ensured outstanding customer service.
✨Highlight GDS Proficiency
Since advanced GDS experience is essential, be ready to talk about your familiarity with systems like Galileo. Provide examples of complex itinerary changes or refunds you've managed.
✨Emphasize Resilience in Fast-Paced Environments
The role requires a calm approach under pressure. Share experiences where you've thrived in high-pressure situations, demonstrating your resilience and ability to drive operational excellence.
