At a Glance
- Tasks: Plan and coordinate amazing travel events while leading teams and solving on-the-ground challenges.
- Company: Join a vibrant educational travel company with a focus on exceptional customer experiences.
- Benefits: Enjoy flexible hours, competitive salary, 25 days leave, and health resources.
- Other info: Hybrid work model with opportunities for personal growth and travel.
- Why this job: Be part of exciting events and make unforgettable memories for travellers.
- Qualifications: Experience in travel operations and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Gecko Travel Recruitment are working with an Educational Travel Company who are recruiting a Senior Travel Operations Co-ordinator to join their team.
The Role:
As Senior Travel Operations Co-ordinator, you will work alongside your colleagues and clients to deliver exceptional events and a fantastic customer journey. You will help with the planning all operational details of events, including booking venues, confirming accommodation and transport arrangements, and coordinating logistics for multiple groups. You'll also take a hands-on role during events, leading resort teams, managing timings, travel logistics, and solving problems on the ground.
You Will Have:
- Proven travel operations experience ideally dealing with group travel
- Experience supporting junior team members and leading a team
- Outstanding customer service skills
- Strong problem-solving skills and ability to work at pace
- Strong attention to detail
- Excellent verbal and written communication skills
Additional Info:
- Monday to Friday, 35 hours per week, with flexible working hours (08:00 - 16:00, 08:30 - 16:30, 09:00 - 17:00, 09:30 - 17:30)
- Hybrid working model with the opportunity to work one day a week from home
- Competitive salary
- Excellent company benefits and pension scheme
- Access to company-funded Health and Mental Wellbeing resources
- 25 days annual leave plus bank holidays (rising by 1 day for every 5 years of service, up to 30 days)
- Training, development, and progression opportunities
- Opportunities to travel to fabulous events
Apply with your CV quoting GTR1837 or visit: www.geckotravelrecruitment.co.uk
If you don't hear from us within 7 days, unfortunately your application hasn't been successful this time.
Travel Operations Co-Ordinator employer: Gecko Travel Recruitment
Join an innovative Educational Travel Company as a Senior Travel Operations Co-ordinator in Surrey, where you will thrive in a supportive and dynamic work culture that prioritises employee well-being and professional growth. Enjoy a competitive salary, flexible working hours, and generous annual leave, alongside opportunities for training and progression, all while contributing to memorable travel experiences for clients. With a hybrid working model and access to health resources, this role offers a fulfilling career path in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Co-Ordinator
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Gecko Travel Recruitment who are looking for fresh talent for roles like Travel Operations Co-Ordinator.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Gecko Travel Recruitment and give you a leg up for your Travel Operations Co-Ordinator application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Operations Co-Ordinator openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Operations Co-Ordinator
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Operations Co-Ordinator role at Gecko Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Operations Co-Ordinator position at Gecko Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Gecko Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Gecko Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Operations Co-Ordinator.
How to prepare for a job interview at Gecko Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Gecko Travel Recruitment.
