At a Glance
- Tasks: Engage with customers and travel agents to sell amazing holiday packages worldwide.
- Company: Leading Tour Operator with a passion for travel and customer service.
- Benefits: Competitive salary, commission, hybrid work, and fabulous holiday concessions.
- Other info: Flexible hours, continual support, and great career growth opportunities.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Passion for travel, customer service skills, and computer proficiency.
Gecko Travel Recruitment are working with a leading Tour Operator who are recruiting a Reservations Consultant to join their team.
The Role:
As Reservations Consultant you will engage with the general public and travel agents, handling enquiries and selling package holidays to destinations worldwide. You will manage the full booking process from initial quote through to confirmation, including flights, accommodation and transfers, while delivering exceptional customer service at every stage. You will create bespoke island-hopping itineraries using the in-house reservations system, liaise with external suppliers to fulfil special requests, and ensure all booking administration is completed accurately.
You Will Have:
- Travel industry experience advantageous but not essential
- Genuine passion for travel and knowledge of overseas destinations
- Outstanding customer service skills
- Excellent knowledge of computers and MS Office - experience using Ivector is advantageous
- Ability to work flexible working hours
Additional Info:
- Competitive salary plus commission
- Hybrid working model - minimum 2 days per week in the office (Thursday essential)
- Weekend, Evening and bank holiday work required (day off in lieu provided)
- Continual support and coaching
- Fabulous holiday concessions and other company benefits
Apply with your CV quoting GTR1921. If you don't hear from us within 7 days, unfortunately your application hasn't been successful this time.
Reservations Consultant employer: Gecko Travel Recruitment
As a leading specialist sports tour operator based in London, we pride ourselves on fostering a vibrant and collaborative work culture that values innovation and teamwork. Our employees enjoy competitive benefits, including flexible working arrangements, and ample opportunities for professional growth within the exciting world of motorsport travel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Gecko Travel Recruitment who are looking for fresh talent for roles like Reservations Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Gecko Travel Recruitment and give you a leg up for your Reservations Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Reservations Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Reservations Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Reservations Consultant role at Gecko Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Reservations Consultant position at Gecko Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Gecko Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Gecko Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Reservations Consultant.
How to prepare for a job interview at Gecko Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Gecko Travel Recruitment.
