At a Glance
- Tasks: Create personalised itineraries and ensure a seamless guest experience in luxury travel.
- Company: Established luxury travel business with a focus on client experience.
- Benefits: Competitive salary, monthly bonuses, 25 days holiday, and hybrid working options.
- Other info: Opportunities for remote work and career growth in a vibrant environment.
- Why this job: Join a dynamic team and travel to amazing international destinations while delivering outstanding service.
- Qualifications: Experience in luxury travel or concierge, exceptional organisational skills, and a service-led approach.
The predicted salary is between 29700 - 36300 £ per year.
Gecko Travel Recruitment are working with a well-established luxury travel business who are recruiting a Luxury Travel Concierge to join their Client Experience team.
The Role: As Luxury Travel Concierge, you will take ownership of the guest experience once the booking has been confirmed. You'll create personalised itineraries, coordinate multiple elements of each stay and handle any special requests along the way, ensuring clients receive a seamless and highly personalised service. The role will also involve researching new experiences and suppliers across the company's international destinations and keeping up to date with the best local recommendations.
You Will Have:
- Experience within luxury travel, concierge or high-end guest experience
- Exceptional organisational skills and strong attention to detail
- A naturally service-led approach with a passion for delivering outstanding client experiences
- Confidence dealing with HNW individuals, VIP clients, luxury travel agents and international suppliers
- Calm, composed and solutions-focused under pressure
- Experience within luxury villa rentals is advantageous
Additional Info:
- Salary depending on experience
- Monthly team performance-related bonus
- 25 days' holiday, increasing with service
- Hybrid working with offices based in London
- Opportunity to work up to 45 days per year working remotely after probation
- Opportunities to travel to amazing international destinations
- Confidence working with HNW and VIP clients is essential
Luxury Travel Concierge employer: Gecko Travel Recruitment
As a leading specialist sports tour operator based in London, we pride ourselves on fostering a vibrant and collaborative work culture that values innovation and teamwork. Our employees enjoy competitive benefits, including flexible working arrangements, and ample opportunities for professional growth within the exciting world of motorsport travel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Concierge
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Gecko Travel Recruitment who are looking for fresh talent for roles like Luxury Travel Concierge.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Gecko Travel Recruitment and give you a leg up for your Luxury Travel Concierge application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Travel Concierge openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Luxury Travel Concierge
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Concierge role at Gecko Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Concierge position at Gecko Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Gecko Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Gecko Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Concierge.
How to prepare for a job interview at Gecko Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Gecko Travel Recruitment.
