At a Glance
- Tasks: Lead operations for premium travel experiences at major sporting events.
- Company: Join a dynamic hospitality event travel company with a global presence.
- Benefits: Negotiable salary, remote work, and international travel opportunities.
- Other info: Fast-paced environment with excellent career growth and flexibility required.
- Why this job: Be part of exciting events and create unforgettable experiences for clients.
- Qualifications: 5 years in event planning, outstanding customer service, and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Gecko Travel Recruitment are working with a premium hospitality event travel company who are recruiting an Operations Lead to join their growing UK team.
The Role:
As Operations Lead within Sports Event Hospitality, you will be responsible for delivering premium travel experiences for clients attending some of the world's biggest sporting events. You will coordinate travel packages from booking through to event delivery, managing hotels, transport, hospitality, ticketing and client communications to ensure every journey runs seamlessly. This role includes travelling to major sporting events to oversee on-site operations, deliver exceptional client experiences, and represent the business in front of premium and high-net-worth clients.
You Will Have:
- Experience in event planning and operations, ideally within travel, sports or hospitality
- Ideally 5 years experience in a similar role
- Outstanding customer service and communication skills, with the ability to manage VIP client expectations
- Strong organisational skills with excellent attention to detail
- Experience coordinating travel logistics, bookings and supplier relationships
- Commercial mindset with confidence managing budgets, cost tracking and operational reporting
- Excellent command of Microsoft Excel
- Self-sufficient, resourceful, and comfortable working autonomously across time zones
Additional Info:
- Salary open to negotiation
- Remote based, UK with easy access to London
- International travel required including training in Australia and travel to major sporting events worldwide (this includes working evenings and weekends)
- Growing international business with offices in the UK, Australia and the US
- Fast-paced, collaborative and supportive team environment
- Excellent opportunity to develop your career within premium sports travel
This is not a traditional 9-5 role, and flexibility will be required as the position involves some evening and weekend work, particularly around key events.
Apply with your CV quoting GTR1887 or visit: www.geckotravelrecruitment.co.uk
Due to the high number of applications we receive, we're unable to respond to everyone. If you don't hear from us within 7 days, thank you for applying and please keep an eye on our website for future opportunities.
Operations Lead - Event Hospitality in Bristol employer: Gecko Travel Recruitment
Gecko Travel Recruitment is an exceptional employer, offering a dynamic work environment in West London where you can thrive in the luxury travel sector. With a focus on employee growth and a supportive team culture, you will enjoy a balanced Monday to Friday schedule, generous annual leave, and the opportunity to create unforgettable experiences for guests. Join us to be part of a passionate team dedicated to excellence in ski operations and VIP sales.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead - Event Hospitality in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gecko Travel Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gecko Travel Recruitment
Don't be shy about reaching out to Gecko Travel Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Lead - Event Hospitality in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gecko Travel Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gecko Travel Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
