At a Glance
- Tasks: Manage school travel accounts and deliver exceptional customer experiences.
- Company: Join a leading educational travel company with a supportive culture.
- Benefits: Competitive salary, hybrid work, generous holidays, and travel opportunities.
- Other info: Enjoy ongoing learning and excellent career progression.
- Why this job: Make a difference in students' lives through unforgettable travel experiences.
- Qualifications: Experience in account management and a passion for travel.
The predicted salary is between 36000 - 44000 £ per year.
Gecko Travel Recruitment are delighted to be working with a fantastic school travel company who specialise in educational tours, ski trips and group travel experiences. They are looking for an experienced Educational Travel Account Manager to join their growing sales team.
The Role:
As an Educational Travel Account Manager, you will be responsible for delivering an outstanding customer experience while managing a portfolio of school and educational travel clients. You will build long-term relationships with schools, drive repeat business and referrals, and work closely with internal teams to ensure every trip is delivered seamlessly from enquiry through to travel.
You Will Have:
- Previous experience in account management, sales or client relationship management within school travel, tourism or education.
- Experience managing customer accounts and delivering exceptional service throughout the sales process.
- Strong sales and objection-handling skills with a proven ability to achieve and exceed revenue targets.
- Experience working with CRM and reservation systems.
- Excellent relationship-building and communication skills with the ability to engage with schools, teachers and group leaders.
- Strong commercial awareness and the ability to work within margin guidelines.
- Excellent organisational and administrative skills with the ability to manage multiple bookings and priorities.
- A genuine passion for travel and creating exceptional group travel experiences.
- A full UK driving licence.
Additional Info:
- Competitive salary.
- Hybrid or Remote working available.
- Opportunities to travel.
- Generous holiday entitlement, including an additional day off for your birthday.
- Ongoing learning and development opportunities.
- Friendly, supportive and collaborative team culture.
- Opportunity to join a highly respected school travel company with excellent career progression.
Educational Travel Account Manager in Brighton employer: Gecko Travel Recruitment
Gecko Travel Recruitment is an exceptional employer, offering a dynamic work environment in West London where you can thrive in the luxury travel sector. With a focus on employee growth and a supportive team culture, you will enjoy a balanced Monday to Friday schedule, generous annual leave, and the opportunity to create unforgettable experiences for guests. Join us to be part of a passionate team dedicated to excellence in ski operations and VIP sales.
StudySmarter Expert Advice🤫
We think this is how you could land Educational Travel Account Manager in Brighton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Gecko Travel Recruitment who are looking for fresh talent for roles like Educational Travel Account Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Gecko Travel Recruitment and give you a leg up for your Educational Travel Account Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Educational Travel Account Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Educational Travel Account Manager in Brighton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Educational Travel Account Manager role at Gecko Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Educational Travel Account Manager position at Gecko Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Gecko Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Gecko Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Educational Travel Account Manager.
How to prepare for a job interview at Gecko Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Gecko Travel Recruitment.
