Hybrid Operations & Customer Experience Lead (Travel)

Hybrid Operations & Customer Experience Lead (Travel)

Full-Time On-site
GECKO TRAVEL RECRUITMENT LTD

Gecko Travel Recruitment Ltd in London is seeking an Operations & Customer Experience Manager to oversee group-travel operations and the full participant journey from registration to post-trip follow-up.

You will manage suppliers, budgets and operational systems, resolve customer issues and improve the participant experience, and you will line-manage an Operations & Customer Experience Coordinator. Hybrid role with two days in the Central London office and three days from home.

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Hybrid Operations & Customer Experience Lead (Travel) employer: GECKO TRAVEL RECRUITMENT LTD

Gecko Travel Recruitment Ltd offers an exceptional work environment for the Luxury Travel Memberships Lead role in London, where creativity and innovation are highly valued. Employees benefit from a collaborative culture that encourages professional growth through ongoing training and development opportunities, while also enjoying the perks of working in a vibrant city known for its rich cultural experiences. With a focus on delivering outstanding member experiences, this company stands out as a rewarding place to build a meaningful career in the luxury travel sector.

GECKO TRAVEL RECRUITMENT LTD

Contact Details:

GECKO TRAVEL RECRUITMENT LTD Recruitment Team