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- Tasks: Lead and evolve a diverse Operations team across multiple disciplines.
- Company: Join Gearset, a dynamic tech company focused on operational excellence.
- Benefits: Enjoy flexible working, generous personal development budget, and health perks.
- Why this job: Shape the future of Gearset while empowering a high-performing team.
- Qualifications: Proven senior Operations leadership experience in a B2B SaaS environment required.
- Other info: Salary negotiable with additional benefits like free lunch and gym discounts.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for an experienced and strategic VP of Operations to lead and evolve a growing Operations function, spanning multiple disciplines including Compliance, Executive Support, Facilities, Finance, IT, and Legal. As VP of Operations, you’ll work closely with the COO and functional managers to define and execute operational strategy, drive alignment across teams, and deliver efficient, scalable processes. You’ll play a critical part in strengthening cross-functional collaboration, enabling high performance, and ensuring the business is well-positioned to meet its long-term goals.
What’s the opportunity for VP of Operations at Gearset?
- Lead a diverse Operations organisation of 18 people across 6 functions: Compliance, Executive Assistants, Facilities, Finance, IT, and Legal
- Work closely with the COO to shape and execute the Operations roadmap aligned with company goals
- Prioritise high-impact initiatives and balance strategic transformation with day-to-day operational execution
- Build and reinforce a culture of autonomy, ownership, and purpose within the Operations team
- Act as an escalation point and executive sponsor for key cross-functional projects
- Enhance existing processes while introducing scalable, lightweight structures that support growth
- Apply a project management lens to drive alignment, execution, and results across the business
- Play a highly visible role in shaping Gearset’s future success by driving operational excellence at scale
What you’ll achieve:
- Lead the development and execution of a focused, high-impact Operations strategy in partnership with the COO
- Scale operational processes to support company growth while preserving agility and avoiding unnecessary bureaucracy
- Empower and grow a high-performing team by instilling a culture of autonomy, mastery, and purpose
- Act as a coach and mentor, promoting continuous improvement and helping the team balance risk mitigation with pace and adaptability
- Build deep domain expertise and provide escalation support and tactical guidance across Operations
- Drive cross-functional initiatives with strong project management and stakeholder alignment, ensuring effective delivery of business outcomes
- Strengthen collaboration between Operations, Marketing, and Sales to enhance our go-to-market and customer support efforts
About you:
- Proven experience in senior Operations leadership within a B2B SaaS or tech environment
- Deep expertise in building and leading cross-functional operational teams with high execution standards
- Demonstrated success scaling operational capabilities from start-up to scale-up
- Strong analytical and project management skills, with a thoughtful, evidence-based approach to problem-solving
- Able to make smart trade-offs and lead decisively, even with incomplete information
Great to haves:
- Familiarity with compliance frameworks (e.g. ISO 27001, HIPAA, SOC2) and data protection laws (e.g. GDPR, CCPA)
- Experience with budgeting, financial modelling, or negotiating customer contracts in a SaaS context
Salary and benefits:
- Salary is negotiable (depending on experience)
- This is a full-time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office)
- Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
- Top end hardware provided
- Opportunity to join our Long Term Incentive scheme
- Free lunch in the office
- 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
- Company Pension Plan (matching up to 5%)
- Bupa health care
- Life Insurance & critical illness cover
- Discounted gym membership, as well as a range of health and wellness benefits
Vice President Operations employer: Gearset
Contact Detail:
Gearset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President Operations
✨Tip Number 1
Network with professionals in the B2B SaaS and tech industries. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the operations landscape and may even refer you to opportunities at companies like us.
✨Tip Number 2
Familiarise yourself with compliance frameworks and data protection laws relevant to our industry. Understanding these regulations will not only enhance your expertise but also demonstrate your commitment to operational excellence, making you a more attractive candidate for the VP of Operations role.
✨Tip Number 3
Showcase your project management skills by discussing past experiences where you successfully led cross-functional initiatives. Highlight specific examples that illustrate your ability to drive alignment and deliver results, as this is crucial for the role we’re offering.
✨Tip Number 4
Research our company culture and values thoroughly. Tailor your conversations during interviews to reflect how your leadership style aligns with our emphasis on autonomy, ownership, and purpose within the Operations team, which will help you stand out as a candidate.
We think you need these skills to ace Vice President Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations leadership, particularly within a B2B SaaS or tech environment. Emphasise your achievements in scaling operational capabilities and leading cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your strategic vision for the Operations function. Discuss how your background aligns with the responsibilities of the VP of Operations role and how you can contribute to Gearset's long-term goals.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills to solve complex problems. Highlight specific instances where your evidence-based approach led to successful outcomes in previous roles.
Highlight Project Management Experience: Detail your project management experience, especially in driving cross-functional initiatives. Mention any relevant methodologies you’ve employed and how they contributed to effective delivery of business outcomes.
How to prepare for a job interview at Gearset
✨Demonstrate Strategic Thinking
As a VP of Operations, you'll need to showcase your ability to think strategically. Prepare examples of how you've previously defined and executed operational strategies that align with company goals, particularly in a B2B SaaS or tech environment.
✨Highlight Cross-Functional Leadership
Emphasise your experience in leading cross-functional teams. Be ready to discuss specific instances where you've driven collaboration between departments like Compliance, Finance, and IT, and how that contributed to achieving business outcomes.
✨Showcase Project Management Skills
Given the importance of project management in this role, prepare to discuss your approach to managing high-impact initiatives. Share examples of how you've balanced strategic transformation with day-to-day operations while ensuring effective delivery.
✨Prepare for Cultural Fit Questions
Gearset values a culture of autonomy and purpose. Be prepared to discuss how you've fostered such an environment in your previous roles, including how you empower teams and promote continuous improvement.
