At a Glance
- Tasks: Manage a portfolio of ~500 accounts, driving customer success and engagement.
- Company: Join Gearset, a dynamic company focused on customer success.
- Benefits: Enjoy a flexible hybrid work setup and competitive salary.
- Other info: Opportunity to work across time zones and contribute to a scalable experience.
- Why this job: Be a trusted advisor and make a real impact on customer relationships.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 46125 - 56375 £ per year.
Gearset is seeking a Customer Success Manager for SMB to own a portfolio of ~500 accounts, acting as a trusted advisor and driving adoption, expansion, and retention.
You’ll work across Account Managers to surface opportunities and keep customers on a path to success.
You’ll engage customers across time zones, prioritise outreach, and contribute to a scalable customer experience while building strong, lasting relationships.
A flexible hybrid setup is encouraged.
#J-18808-Ljbffr
Strategic SMB Customer Success Manager — Flexible Hybrid employer: Gearset
Gearset is an exceptional employer, offering a vibrant work culture that prioritises collaboration, transparency, and continuous feedback. With a generous personal development budget, top-end hardware, and a range of health and wellness benefits, employees are empowered to grow professionally while enjoying a supportive environment. Located in Cambridge, the company combines the excitement of a startup with the stability of a successful scaleup, making it an ideal place for those seeking meaningful and rewarding employment.
