At a Glance
- Tasks: Support 350+ employees by maintaining and enhancing IT systems and networks.
- Company: Join Gearset, a forward-thinking tech company with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, flexible working, generous holiday, and personal development budget.
- Other info: Opportunity for career growth and hands-on experience with high-impact projects.
- Why this job: Make a real impact on IT infrastructure while growing your technical skills in a dynamic environment.
- Qualifications: Experience in IT support or Tech Ops, with knowledge of Apple/macOS and enterprise SaaS platforms.
The predicted salary is between 60000 - 80000 £ per year.
Gearset's IT team supports 350+ employees across multiple offices and a growing remote workforce.
As we pursue an enterprise market, the expectation for a robust, secure, and highly available infrastructure has never been higher.
We’re looking for a proactive, detail-oriented IT Systems Engineer to help keep our systems, endpoints, and networks running smoothly while supporting our strategic IT and security projects.
It’s our mission to ensure IT at Gearset is the most remarkable tool for all of us.
Enhancing and empowering the work we do, whilst making the most secure option the easy option.
To fulfil this mission we need a team that reflects diverse backgrounds, experiences and perspectives.
We know that different viewpoints help us build better infrastructure and provide more empathetic support, so we strongly encourage all candidates to apply.
What’s the opportunity for an IT Systems Engineer at Gearset?
- Work alongside our Systems Administrator to maintain and enhance of our core systems
- Deepen your technical mastery in endpoint management, networking and scaling enterprise Saa S estates.
- Gain hands‑on technical experience working on complex high‑impact projects, taking ownership of well defined pieces of work within larger strategic projects.
- What you’ll achieve
- Handle the day-to-day administration and maintenance of MDM and endpoint platforms (Jamf and Intune) to ensure fleet health and patching compliance.
- Administer and audit core Identity and Access Management (IAM) and Saa S lifecycles for seamless onboarding/offboarding.
- Serve as the primary 2nd line escalation point for our IT Support Technician, analysing systemic trends to reduce recurring tickets.
- Create and maintain thorough technical documentation and standard operating procedures.
- Troubleshoot office networking infrastructure to ensure consistent connectivity.
About you
- A proven track record in related roles such as IT support, Tech Ops or EUC.
- Comfortable administering Apple/mac OS environments with JAMF our MDM platform.
- Strong working knowledge of enterprise Saa S platforms (Google Workspace, Slack, Notion).
- Excellent communication skills, with the ability to explain complex technical details to both technical and non-technical audiences.
- Great to haves
- An interest in automation, with the capability or willingness to learn to use scripting languages to optimise processes.
- Network troubleshooting and diagnostics skills
- Familiarity with security best practises, patch management and access control principals
Salary and benefits (the stuff you’d expect!)
- Salary is £50k (depending on experience)
- This is a full time opportunity, working Monday to Friday from our Cambridge office with the option of flexible home working (for most of us that looks like 2-3 days a week in the office)
- Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
- Top end hardware provided
- Opportunity to join our Long Term Incentive Plan
- Free lunch in the office
- 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
- Company Pension Plan (matching up to 5%)
- Life Insurance & critical illness cover
- Discounted gym membership, as well as a range of health and wellness benefits
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Engineer in Peterborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gearset values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gearset might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gearset!
✨Direct Apply to Gearset
Let's not forget to apply directly through the Gearset website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Engineer in Peterborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gearset.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gearset. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gearset
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
