Systems Administrator (MacOS & Jamf focus) in Cambridge

It’s an exciting time to join Gearset's growing IT team in a role with real, company-wide impact. You’ll be supported by an experienced team and a generous personal development budget within a culture of trust and transparency. We prioritise high calibre communication, collaboration and autonomy with the aim to avoid pointless meetings! It’s our mission to ensure IT at Gearset is the most remarkable tool for all of us. Enhancing and empowering the work we do, whilst making the most secure option the easy option. To fulfil this mission we need a team that reflects diverse backgrounds, experiences and perspectives. We know that different viewpoints help us build better infrastructure and provide more empathetic support, so we strongly encourage all candidates to apply.

What’s the opportunity for a Systems Administrator at Gearset?

• Take ownership of our MDM and local network to take our existing practices to the next level.
• Improve resolution times by acting as a key escalation point, helping Gearset scale with confidence.
• Deepen your expertise in network administration and advanced endpoint management.
• Work on interesting projects such as IAM and device attestation that impact the whole of Gearset.
• Work within our agile and impactful IT team, and be supported with best-in-class equipment and a culture that encourages autonomy and new ideas.

What you’ll achieve:

• Take ownership of our 350+ endpoints using Jamf (98%) and Intune (2%) and create plans for future enhancements.
• Resolve Wi‑Fi and network issues as our in‑house subject matter expert, leading long‑term improvements to performance and reliability.
• Act as the primary escalation point for complex support tickets, providing deep technical expertise to support our IT Support Technician.
• Manage a programme of maintenance and audits across core systems to reduce admin overhead and increase resilience.
• Ensure the security of systems and data by implementing and maintaining appropriate best practice and access controls.
• Support the IT Project Manager in delivering company‑wide projects with strong technical expertise.

About you:

• Proven experience in Apple and macOS environments and with Google Workspace, with the technical expertise to own and optimise Jamf for MDM.
• Strong background in network administration and diagnostics, including hands‑on troubleshooting and management with Aruba Central and FortiManager.
• Excellent communication and interpersonal skills, both remote and in person, with the ability to explain technical concepts clearly to all audiences.
• Analytical problem solver with a root‑cause mindset, focused on building durable solutions rather than quick workarounds.
• Proactive approach to taking full ownership of your domains while collaborating closely within a high‑impact, lean team.

Great to haves:

• Experience with scripting, automation, or Infrastructure as Code to reduce manual tasks and build repeatable processes.
• Background in managing SaaS platforms like Google Workspace, Notion, or Slack, including user lifecycle and access permissions at scale.

Salary and benefits:

• Salary is up to £60k (depending on experience).
• This is a full-time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office).
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year.
• Top end hardware provided.
• Opportunity to join our Long Term Incentive Plan.
• Free lunch in the office.
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year).
• Company Pension Plan (matching up to 5%).
• Bupa health care.
• Life Insurance & critical illness cover.
• Discounted gym membership, as well as a range of health and wellness benefits.