Gearset is seeking a Premier Customer Success Manager to build trusted relationships with our largest customers, guiding renewal and growth across a portfolio of 80-100 accounts. You’ll collaborate with Account Managers, CS&M, DevOps teams and support staff to understand customer goals, drive value, and ensure long-term retention while expanding Gearset’s footprint.
This is a full-time role based in the UK with flexible home working; you will work across time zones to support US customers, and
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Premier Customer Success Manager: Growth & Retention Lead in Cambridge employer: Gearset
At Gearset, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and support that empowers our employees to thrive. As a Mid-Market Account Executive, you'll enjoy flexible working arrangements, generous personal development budgets, and a commitment to your growth within the Salesforce ecosystem. With a focus on meaningful impact and a strong emphasis on teamwork, you'll be part of a dynamic environment where your contributions are valued and rewarded.
