Gearset Limited is seeking a CSM Manager to lead the Strategic and Executive CSMs responsible for our largest customers. You will own NRR across the segment, build and coach a distributed team, and work with Account Management to identify risks and growth opportunities.
You will foster a proactive enterprise CS model, use data and playbooks to drive consistent results, and stay close to key accounts with senior stakeholder engagement. Hybrid role with Cambridge office.
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Enterprise CSM Manager: Lead Growth & NRR in Hartford employer: Gearset Limited
At Gearset Limited, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Enterprise Customer Success Manager, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact on high-value accounts. Located in a vibrant area, our team enjoys a supportive atmosphere that values innovation and teamwork, making it an excellent place for meaningful and rewarding employment.
