HR Officer - Recruitment & Training in Middlesbrough

At Gear4music, we are passionate about people. Our HR team is at the heart of making Gear4music a brilliant place to work, and we are looking for a highly organised, approachable, and professional HR Advisor to join the team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, balancing employee relations with hands-on HR support.

With the seasonal nature of the business, there are natural peaks with casework volumes, giving you the chance to take initiative, identify priorities, and get involved in exciting HR projects, process improvements, and supporting the wider team. You will also contribute to key initiatives, including the implementation of a new HR system in 2026, making a real impact across the business.

• Manage a wide range of Employee Relations casework, including disciplinaries, grievances, investigations, welfare matters, sickness absence management, probation reviews, maternity & paternity cases.
• Support with the day-to-day management of the HR Inbox, providing timely and professional responses.
• Deliver accurate and efficient HR administration, including processing starters, leavers, and employee changes.
• Provide support to the HR & Recruitment Manager, being flexible to adapt to wherever support may be required across the HR & Recruitment function.
• Contribute to wider HR initiatives such as Annual Performance Reviews and management training programmes.
• Support the implementation and rollout of a new HR system in 2026, including data handling and process improvements.
• Willing to provide remote HR support to international hubs as and when required specifically Ireland.

Proven experience in an HR Advisor role or similar is required. Confident managing Employee Relations casework independently. Ideally CIPD Level 5 qualified (or equivalent work experience), or keen to continue developing your HR career. Proficient in Microsoft Office Suite (including Excel) and experienced in using HR systems. Comfortable supporting system implementation projects, with strong attention to detail and data accuracy. Flexible and adaptable, with a willingness to support wider HR and business needs.

Due to the seasonal nature of the business, holiday may be restricted during peak periods (October-December and March/April). This role is for 30 hours a week, to be worked across core hours Monday-Friday. Competitive salary. A supportive and collaborative HR team. Exposure to a wide range of HR activities and projects. The chance to play a key role in shaping and improving HR systems and processes.

Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:

• Generous discount scheme across our full range of music and home entertainment products.
• Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
• Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a Mindful Employer.
• Free car parking with access to electric charging points.
• Our modern office space features an onsite café and bar where we hold regular social events.
• Onsite gym and physio with Gear4music discounts & perks.
• A relaxed dress code and a great coffee machine to make your day more enjoyable.
• Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know.