At a Glance
- Tasks: Lead daily operations and cross-functional projects to drive improvement and change.
- Company: Join a growing international e-commerce business with a focus on well-run operations.
- Benefits: Enjoy generous discounts, mental health support, and a comprehensive benefits package.
- Other info: We value diversity and welcome applications from all qualified candidates.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in operations management and project delivery; IOSH/NEBOSH certification preferred.
The predicted salary is between 36000 - 60000 € per year.
As we continue to grow, we’re excited to offer a fantastic opportunity for an experienced Operations Manager to join our team! We’re looking for an Operations Manager to support the effective day-to-day running of our operations while also leading cross-functional projects that drive improvement and change. Reporting to the Senior Operations Manager, you’ll balance operational delivery with structured project management, ensuring both “business as usual” and project work are planned, prioritised, and delivered effectively. This is a hands-on leadership role, requiring confident decision making, strong stakeholder management, and the ability to adapt quickly when priorities shift.
You’ll take accountability for operational performance and site standards, including:
- Leading daily and weekly operational planning, ensuring workflow is prioritised and resourced effectively
- Managing, coaching and developing Team Leaders and Supervisors to deliver consistent performance
- Acting as a senior escalation point for operational issues, service risks and site incidents
- Monitoring performance and driving improvements across productivity and service quality
- Managing facilities activity including repairs, maintenance and refurbishment work
- Sourcing and managing quotes/tenders and coordinating contractor activity on site
- Managing supplier and contractor relationships, ensuring compliance with site rules and H&S standards
- Leading cross-functional projects from planning through to delivery, ensuring actions, timelines and outcomes are tracked
- Providing clear updates to senior leadership on progress, risks, performance and delivery against objectives
Confident managing third-party suppliers, contractors and facilities-related activity. Strong planning and prioritisation skills, with the ability to adapt quickly when priorities change. Experience delivering projects and improvements across multiple teams and stakeholders. IOSH and/or NEBOSH certification.
This is an opportunity to play a key role in a growing, international e-commerce business, where well-run operations really matter. Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:
- Generous discount scheme across our full range of music and home entertainment products.
- Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
- Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
- Free car parking with access to electric charging points.
- Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
Facilities and Operations Officer in York employer: Gear4music Ltd.
Join a dynamic and growing international e-commerce business as a Facilities and Operations Officer, where your leadership will directly impact operational excellence. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing, offering a comprehensive benefits package including generous discounts, mental health support, and development opportunities. With a focus on collaboration and innovation, this role provides a unique chance to thrive in a fast-paced environment while making meaningful contributions to our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Operations Officer in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in operations and project management. Confidence is key!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Check our website regularly and apply directly. Sometimes, the best roles aren’t advertised widely, so getting in early can give you an edge.
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the right fit for the team!
We think you need these skills to ace Facilities and Operations Officer in York
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations management. We want to see how your skills align with our needs, so don’t be shy about showcasing relevant projects and achievements!
Showcase Leadership Skills:Since this role involves leading teams and managing projects, it’s crucial to demonstrate your leadership abilities. Share examples of how you've coached team members or led cross-functional projects in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gear4music Ltd.
✨Know Your Operations Inside Out
Before the interview, make sure you understand the company's operations and how they align with the role of Facilities and Operations Officer. Research their current projects, challenges, and successes to show that you're genuinely interested and informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and led cross-functional projects in the past. Highlight your decision-making process and how you adapt to changing priorities, as this is crucial for the role.
✨Be Ready to Discuss Compliance and Safety
Since the role involves managing supplier relationships and ensuring compliance with health and safety standards, brush up on relevant regulations. Be prepared to discuss how you've handled compliance issues in previous roles.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the role and the company. Inquire about their future projects, team dynamics, or how they measure operational success. This shows you're thinking long-term and are invested in the company's growth.
