Returns Operative

Job Advert

About Gear4music

As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is more than just a retailer; we’re a community of music enthusiasts. Our mission is to provide the best online shopping experience for our customers, and we’re always looking for passionate individuals to join our team.

Your Part in the Performance

You’ll be working hands‑on with our amazing range of musical instruments, so a basic knowledge of music equipment (and the confidence to handle it carefully) is key. You’ll use your initiative to process products through the department, making sure everything is checked, handled, and moved with real attention to detail.

This is a fast‑paced warehouse environment, so you’ll need to be comfortable being on your feet for long periods.

Working hours

Monday to Thursday 8:00am – 4:30pm and Friday 8:00am – 4:00pm.

What We’re Looking For

• Confidence handling musical instruments and related equipment
• A good knowledge of musical instruments
• Great communication skills and a team‑first attitude
• Experience using Microsoft Office
• A sharp eye for detail

What We’ll Give You

• Generous discount scheme across our full range of music and home entertainment products.
• Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
• Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
• Free car parking

Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26‑day per annum WFH policy where job roles permit. We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

Department

Returns

Contract type

Permanent

Hours

39.5

Salary

£25,080.00