Manager - Product Manager

A brand-new role for a highly-motivated Product Manager to join our E-commerce team at Gear4music plc, one of Europe’s leading Musical Instrument and Equipment e-commerce retailers with over 500 employees across five countries, and revenues of £144m. Working closely with our commercial and technical teams, the ideal candidate will have previous exposure to software development in a fast-paced business. Reporting into the Senior Product Manager, you will be an integral part of Gear4music’s ongoing success, taking responsibility for driving improvements and advancements throughout the end-to-end lifecycle of change. Working closely with stakeholders from all areas of the business, you will identify opportunities for technology and operationally-driven enhancements, develop business cases, and ensure successful delivery of products that will meaningfully improve our business. Your role will involve collaborating with cross-functional teams, presenting proposals to senior stakeholders, and tracking the impact of product changes. What you’ll do: Collaborate with stakeholders from various business functions to identify opportunities for improvement through technology. Develop financial business cases to quantify the impact of proposed changes, focusing on cost savings, operational efficiency, revenue growth, platform advancement, and statutory compliance. Present proposals of change to senior stakeholders through clear and robust documentation. Develop detailed requirements documents and work closely with Engineering teams to translate requirements into developer-friendly tickets / packages of work, ensuring the final product meets stakeholders\’ and business needs. Think with a commercial-first mindset to deliver value at pace. Facilitate direct discussions with software engineers on complex technical topics and challenge the teams’ approach when necessary. Act as the primary sponsor throughout the development process, providing detailed communications to stakeholders and the wider business to update on progress against agreed milestones. Work directly with engineering teams to identify issues that may negatively impact delivery to agreed milestones, and take steps to proactively mitigate. Collaborate closely with business stakeholders to ensure effective rollout and utilisation of the product. Report on the impact of product changes once operational, assessing return on investment. Your skill-set and experience: Previous experience in a similar role such as Business Analyst, Project Manager, or Product Owner. Strong analytical and problem-solving skills with a data-driven approach. Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical stakeholders. Strong ability to quickly grasp technical concepts is essential, an existing understanding of the full software development cycle is advantageous. Proven track record of successfully managing projects from initiation to delivery. Commercial acumen and the ability to align technology solutions with business objectives. Familiarity with Agile methodologies and project management frameworks. Experience in the e-commerce industry or related field is highly desirable. What we\’ll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’. Free car parking and electric charging points. Our modern office space features an onsite café and bar where we hold regular social events. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit. ~ We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.