Gear4music Ltd. | Product Manager

A brand-new role for a highly-motivated Product Manager to join our E-commerce team at Gear4music plc, one of Europe’s leading Musical Instrument and Equipment e-commerce retailers with over 500 employees across five countries, and revenues of £144m. Working closely with our commercial and technical teams, the ideal candidate will have previous exposure to software development in a fast-paced business.

Reporting into the Senior Product Manager, you will be an integral part of Gear4music’s ongoing success, taking responsibility for driving improvements and advancements throughout the end-to-end lifecycle of change. Working closely with stakeholders from all areas of the business, you will identify opportunities for technology and operationally-driven enhancements, develop business cases, and ensure successful delivery of products that will meaningfully improve our business. Your role will involve collaborating with cross-functional teams, presenting proposals to senior stakeholders, and tracking the impact of product changes.

What you’ll do:

• Collaborate with stakeholders from various business functions to identify opportunities for improvement through technology.
• Develop financial business cases to quantify the impact of proposed changes, focusing on cost savings, operational efficiency, revenue growth, platform advancement, and statutory compliance.
• Present proposals of change to senior stakeholders through clear and robust documentation.
• Develop detailed requirements documents and work closely with Engineering teams to translate requirements into developer-friendly tickets / packages of work, ensuring the final product meets stakeholders\’ and business needs.
• Think with a commercial-first mindset to deliver value at pace.
• Facilitate direct discussions with software engineers on complex technical topics and challenge the teams’ approach when necessary.
• Act as the primary sponsor throughout the development process, providing detailed communications to stakeholders and the wider business to update on progress against agreed milestones.
• Work directly with engineering teams to identify issues that may negatively impact delivery to agreed milestones, and take steps to proactively mitigate.
• Collaborate closely with business stakeholders to ensure effective rollout and utilisation of the product.
• Report on the impact of product changes once operational, assessing return on investment.

Your skill-set and experience:

• Previous experience in a similar role such as Business Analyst, Project Manager, or Product Owner.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical stakeholders.
• Strong ability to quickly grasp technical concepts is essential, an existing understanding of the full software development cycle is advantageous.
• Proven track record of successfully managing projects from initiation to delivery.
• Commercial acumen and the ability to align technology solutions with business objectives.
• Familiarity with Agile methodologies and project management frameworks.
• Experience in the e-commerce industry or related field is highly desirable.

What we\’ll give you

Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:

• Generous discount scheme across our full range of music and home entertainment products.
• Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
• Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
• Free car parking and electric charging points.
• Our modern office space features an onsite café and bar where we hold regular social events.
• A relaxed dress code and a great coffee machine to make your day more enjoyable.

Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.

• We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.