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- Tasks: Greet customers, assist with product selection, and ensure a positive shopping experience.
- Company: Join Gear4music, a leading retailer in musical instruments and equipment.
- Benefits: Enjoy staff discounts, free beverages, and a supportive work environment.
- Why this job: Be part of a passionate team in a fast-growing music retail company.
- Qualifications: Good knowledge of musical instruments and customer service experience preferred.
- Other info: Flexible hours with potential for extra shifts during holidays.
Gear4music, a leading retailer of musical instruments and equipment, is looking for a reliable, enthusiastic part-time Showroom Assistant to join our showroom team in Clifton Moor, York. Your role will be to greet customers, help them find what they need, and ensure they have a positive in-store experience. This is a part-time position (14.5 hours per week). You will be required to work on Saturdays (9.45am-4.45pm) and one weekday (9am-5.30pm). There is also potential for extra hours to provide holiday cover as needed.
Who you are
Our ideal candidate is someone who can quickly absorb and retain product knowledge. The successful applicant will receive on-the-job training but must be able to work well in a fast-paced environment and enjoy working as part of a team. If you love a challenge and have good knowledge of musical instruments, we look forward to receiving your CV!
What you will do
- Greet customers and assist them in finding products.
- Provide advice about instruments, mainly guitars, in the showroom.
- Demonstrate instruments and musical equipment.
- Manage stock control and presentation.
- Ensure the showroom is well-stocked and visually appealing.
- Address and resolve customer service issues professionally.
- Assist customers outside your specialist area when needed.
What your skill set may look like
We welcome applications from diverse backgrounds. Even if you don’t tick every box, please apply—you might be the perfect fit.
- Confident and friendly with customers and colleagues.
- Good knowledge of musical equipment and instruments.
- Computer literacy (MS-Office, Outlook, Internet).
- Technical understanding of musical instruments.
- Experience in product presentation and attention to detail.
- Retail or customer service experience is a plus.
What we’ll give you
Enjoy our break room with complimentary hot beverages. An onsite snack bar offers a variety of food options for purchase. We also provide a comprehensive benefits package, including:
- Generous employee discount on our products.
- Employee Assistance Programme with 24/7 support.
- Access to Mental Health First Aiders.
- Free onsite parking.
- Guaranteed hours.
- Comfortable staff facilities.
- Free tea and coffee.
- Additional benefits include an employee referral scheme and annual flu vaccinations.
We foster an open, collaborative, and friendly culture, supporting your growth and development.
Apply now
As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to lead in the music industry. We are passionate about music and committed to providing the best shopping experience, constantly innovating and improving our offerings. Join our community of music enthusiasts!
Hours: 14.5 hours per week
Benefits include a staff discount, Employee Assistance Programme, employee referral scheme, pension scheme, eyecare vouchers, and more.
Showroom Assistant (Part time) employer: Gear4music.com
Contact Detail:
Gear4music.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant (Part time)
✨Tip Number 1
Familiarise yourself with the products Gear4music offers, especially guitars and other musical instruments. This knowledge will help you engage confidently with customers and demonstrate your passion for music during the interview.
✨Tip Number 2
Show your enthusiasm for customer service by preparing examples of how you've successfully assisted customers in the past. Highlighting your ability to resolve issues and create positive experiences will make you stand out.
✨Tip Number 3
Since the role requires teamwork, think of instances where you've collaborated effectively with others. Be ready to discuss how you contribute to a positive team environment, as this is crucial for the Showroom Assistant position.
✨Tip Number 4
Prepare to demonstrate your technical understanding of musical instruments. You might be asked to explain features or benefits of specific products, so being well-versed in the technical aspects will give you an edge.
We think you need these skills to ace Showroom Assistant (Part time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service, especially any roles where you interacted with customers or demonstrated products. Emphasise your knowledge of musical instruments, particularly guitars, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for music and your ability to work in a fast-paced environment. Mention specific experiences that demonstrate your customer service skills and your passion for helping others find the right products.
Showcase Your Product Knowledge: In your application, include examples of your knowledge about musical instruments and equipment. This could be through previous work experience, personal hobbies, or any relevant training you've received. The more you can show your understanding, the better!
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for managing stock control and presentation in the showroom.
How to prepare for a job interview at Gear4music.com
✨Show Your Passion for Music
Gear4music is all about musical instruments, so make sure to express your enthusiasm for music during the interview. Share your experiences with instruments, especially guitars, and how they have influenced you. This will show that you're not just looking for a job, but that you genuinely care about the products you'll be selling.
✨Demonstrate Customer Service Skills
As a Showroom Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight any experience you have in resolving issues or helping customers find what they need, as this will be crucial for the role.
✨Familiarise Yourself with the Products
Before the interview, take some time to research the types of musical instruments and equipment that Gear4music offers. Being knowledgeable about their products will not only impress the interviewers but also help you answer questions more effectively and demonstrate your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the showroom. This shows your interest in the position and helps you determine if it's the right fit for you.
